Fujitsu C2010, C2111 manual Troubleshooting Table, Problem, Possible Cause, Possible Solution

Models: C2010 C2111

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TROUBLESHOOTING

B5FH-5971.book Page 63 Thursday, May 23, 2002 4:13 PM

U s i n g t h e W I r e l e s s L A N

TROUBLESHOOTING

This section contains troubleshooting information, including causes and actions, for problems you may find while using this device.

Troubleshooting Table

Problem

Possible Cause

 

Possible Solution

 

 

 

 

 

 

An exclamation mark

A failure to

Restart the computer.

(!) or cross (x) is

recognize the device.

 

 

attached to [Intersil

 

 

 

A failure in installing

Restart the computer.

PRISM Wireless LAN

PCI Card].

the driver.

 

 

 

 

 

Other computers are

The network has not

Check the setting for the protocol, workgroup, and sharing.

not displayed when

been set up correctly.

To check this, you need a different procedure, depending upon the

the [Network

 

 

operating system that you use. Refer to the appropriate section of

Computer] icon is

 

 

this chapter.

double-clicked.

 

 

 

 

 

It takes time before

Perform the following steps to search for the computer.

 

the network is

Click [Start] -> [Search] -> [Other Computers].

 

searched and the

 

Enter the computer name that you are connecting to in [Name],

 

computer connected

 

 

and click [Search].

 

is displayed.

 

 

Double-click the icon of the computer that has been searched.

 

 

 

 

A failure in installing

Make sure that the driver is correctly installed.

 

the driver.

 

 

 

 

 

 

The TCP/IP protocol

Make sure that the TCP/IP protocol is installed. To check this, you

 

is not installed, or,

need a different procedure, depending on the operating system that

 

the IP address is not

you use. Refer to the appropriate section of this manual.

 

set correctly.

 

 

 

 

 

 

The TCP/IP protocol

If the TCP/IP protocol is installed, do the following to check the IP

 

is not installed, or,

address:

 

the IP address is not

1.

Windows 2000:

 

set correctly.

 

 

Click [Start] -> [Programs] -> [Accessories] -> [Command

 

 

 

 

 

 

Prompt].

 

 

 

Windows XP:

 

 

 

Click [Start] -> [All Programs] -> [Accessories] -> [Command

 

 

 

Prompt].

 

 

2. Enter “IPCONFIG” command, and press [Enter].

 

 

 

(If your hard disk is C drive, enter

 

 

 

C:\>ipconfig)

 

 

Check that the IP address is correctly displayed under the IP Address.

 

 

Example:

 

 

IP address: 10.0.1.3

 

 

Subnet Mask: 255.255.255.0

 

 

Default Gateway: 10.0.1.1

 

 

 

 

No communication

Shorten the distance between computers or remove visible obstacles

 

due to poor radio

between them, and retry the connection.

 

signal.

 

 

 

 

 

 

63

Page 69
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Fujitsu C2010, C2111 manual Troubleshooting Table, Problem, Possible Cause, Possible Solution