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Fujitsu C2010, C2111 manual Troubleshooting, B5FH-5971.book Page 69 Thursday, May 23, 2002 413 PM

Models: C2010 C2111

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Troubleshooting

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Fujitsu C2010, C2111 manual Troubleshooting, B5FH-5971.book Page 69 Thursday, May 23, 2002 413 PM

Contents

DECLARATION OF CONFORMITY CopyrightL i f e B o o k C S e r i e s N o t e b o o k B5FH-5971.book Page 2 Thursday, May 23, 2002 413 PMGETTING TO KNOW YOUR COMPUTER Table of ContentsFujitsu LifeBook C Series notebook PREFACETROUBLESHOOTING USER-INSTALLABLE FEATURESUSING THE INTEGRATED WIRELESS LAN Care and Maintenance CARE AND MAINTENANCESPECIFICATIONS GLOSSARYL i f e B o o k C S e r i e s N o t e b o o k B5FH-5971.book Page 4 Thursday, May 23, 2002 413 PMB5FH-5971.book Page 1 Thursday, May 23, 2002 413 PM PrefaceL i f e B o o k C S e r i e s N o t e b o o k B5FH-5971.book Page 2 Thursday, May 23, 2002 413 PMABOUT THIS GUIDE PrefaceWARRANTY Service and SupportL i f e B o o k C S e r i e s N o t e b o o k - S e c t i o n O n e B5FH-5971.book Page 4 Thursday, May 23, 2002 413 PMB5FH-5971.book Page 5 Thursday, May 23, 2002 413 PM Getting to Know Your ComputerL i f e B o o k C S e r i e s N o t e b o o k - S e c t i o n T w o B5FH-5971.book Page 6 Thursday, May 23, 2002 413 PMDrivers and Applications CD OverviewUNPACKING P O I N TDisplay Panel Latch Locating the Controls and ConnectorsSuspend/Resume/Power On Button TOP AND FRONT COMPONENTSLEFT-SIDE PANEL COMPONENTS Closed Cover SwitchPower Switch DC Power JackStereo Line-in Jack Volume ControlRIGHT-SIDE PANEL COMPONENTS Headphone JackP O I N T S BACK PANEL COMPONENTSParallel Port Modem RJ-11 Telephone JackMain Unit and Configuration Label Lithium ion Battery BayBOTTOM COMPONENTS BATTERY LEVEL INDICATOR Status Indicator PanelPOWER INDICATOR AC ADAPTER INDICATORCAPSLOCK INDICATOR BATTERY CHARGING INDICATORPC CARD ACCESS INDICATORS NUMLK INDICATORWINDOWS KEYS KeyboardUSING THE KEYBOARD NUMERIC KEYPADB5FH-5971.book Page 16 Thursday, May 23, 2002 413 PM FUNCTION KEYSP O I N T Volume ControlCONTROLLING THE VOLUME SETTING THE HARDWARE VOLUME CONTROLTouchpad Pointing Device CLICKINGDOUBLE-CLICKING i-SCROLLER TOUCHPAD CONTROL ADJUSTMENTDRAGGING SCROLLING4. Click on Application Panel Setup LifeBook Application PanelSELECTOR SWITCH CONFIGURING YOUR LIFEBOOK APPLICATION PANELP O I N T S USING THE MEDIA PLAYERP O I N T P O I N T3. Click on Lifebook Application Panel 4. Click on Display CD Player Application Panel SetupDESKTOP CONTROL PANEL To use the desktop control panelB5FH-5971.book Page 23 Thursday, May 23, 2002 413 PM Getting StartedB5FH-5971.book Page 24 Thursday, May 23, 2002 413 PM Connecting the Optional Auto/Airline Adapter Power SourcesCONNECTING THE POWER ADAPTERS Connecting the AC AdapterOPENING THE DISPLAY PANEL Display PanelADJUSTING DISPLAY PANEL BRIGHTNESS Using the Power Management Utility Windows 2000 onlyBIOS SETUP UTILITY Starting Your LifeBook NotebookPOWER ON BOOT SEQUENCEWINDOWS PRODUCT ACTIVATION WINDOWS XP ONLY BOOTING THE SYSTEMEntering the BIOS Setup Utility BIOS GuideHow do I register my LifeBook notebook? INSTALLING CLICK MEREGISTERING YOUR LIFEBOOK NOTEBOOK What are the benefits of registering?Enable or Disable the Hibernation Feature Power ManagementSUSPEND/RESUME/POWER ON BUTTON HIBERNATION SAVE-TO-DISK FEATUREPOWER OFF DISPLAY TIMEOUTHARD DISK TIMEOUT WINDOWS POWER MANAGEMENTB5FH-5971.book Page 32 Thursday, May 23, 2002 413 PM B5FH-5971.book Page 33 Thursday, May 23, 2002 413 PM User-Installable FeaturesL i f e B o o k C S e r i e s N o t e b o o k - S e c t i o n F o u r B5FH-5971.book Page 34 Thursday, May 23, 2002 413 PMC A U T I O N S Lithium ion BatteryLow Battery State RECHARGING THE BATTERIESREPLACING THE BATTERY Shorted BatteriesP O I N T PREPARING A DISK FOR USE Internal Floppy Disk DriveLOADING A DISK EJECTING A DISKC A U T I O N S Media Player DriveMEDIA PLAYER SOFTWARE LOADING A CD, DVD, CD-RW OR COMBO “MEDIA”P O I N T USING THE MEDIA PLAYER SOFTWAREUsing the Media Player Control Panel REMOVING MEDIAP O I N T S USING DOLBY HEADPHONEUSING THE MEDIA PLAYER ON BATTERY POWER To Watch a Movie on Battery PowerAUTO INSERT NOTIFICATION FUNCTION Disabling Auto Insert Notification FunctionP O I N T P O I N T MiniDisc RecorderCONNECTING AN OPTICAL DIGITAL CABLE Figure 4-6 Connecting Optical Digital CableP O I N T PC CardsINSTALLING PC CARDS REMOVING PC CARDSP O I N T C A U T I O NB5FH-5971.book Page 44 Thursday, May 23, 2002 413 PM W A R N I N G S Memory Upgrade ModuleINSTALLING A MEMORY UPGRADE MODULE C A U T I O NP O I N T REMOVING A MEMORY UPGRADE MODULEDisk Feature on page 30 for more information P O I N TDisplayed InstalledInstalled P O I N TIEEE 1394 PORT Device PortsMODEM RJ-11 TELEPHONE JACK INTERNAL LAN RJ-45 JACKHEADPHONE JACK OPTICAL DIGITAL AUDIO-OUT CONNECTORSTEREO LINE-IN JACK S-VIDEO OUT PORTL i f e B o o k C S e r i e s N o t e b o o k - S e c t i o n F o u r B5FH-5971.book Page 50 Thursday, May 23, 2002 413 PMB5FH-5971.book Page 51 Thursday, May 23, 2002 413 PM Using the Integrated Wireless LANL i f e B o o k C S e r i e s N o t e b o o k - S e c t i o n F i v e B5FH-5971.book Page 52 Thursday, May 23, 2002 413 PMRegulatory Information/Disclaimers Wireless LAN, Health and Authorization for useFCC REGULATORY INFORMATION Regulatory Notes and StatementsHow to Handle This Device BEFORE USING THIS DEVICECharacteristics of the Device Wireless LAN Modes Using this DeviceWorkflow CONNECTING WINDOWS 2000 SYSTEMSSetting Parameters P O I N TP O I N T Network SettingsTCP/IP Settings NETWORK CONNECTION WINDOWSP O I N T Setting File and Printer Sharing for Microsoft NetworksChecking the full computer name and workgroup SharingPrinter Sharing Accessing Another ComputerP O I N T Sharing FilesWorkflow CONNECTING WINDOWS XP SYSTEMSSetting Parameters P O I N TNetwork Connection Network SettingsTCP/IP Settings P O I N TP O I N T Setting File and Printer Sharing for Microsoft NetworksSharing Sharing Filestransfer data for send Tx and receive Accessing Another ComputerChecking the Connection Checking the ConnectivityPossible Solution TROUBLESHOOTINGTroubleshooting Table ProblemPerform the following steps to run the PING command to check if the ProblemPossible Solution Type ipconfig directory\filenameWindows ProblemPossible Solution Possible CauseI want to remove ProblemPossible Solution Possible CauseSetting IP Addresses ABOUT IP ADDRESSESP O I N T SPECIFICATIONS Technical Specifications for Integrated Wireless LAN DeviceDescription B5FH-5971.book Page 69 Thursday, May 23, 2002 413 PM TroubleshootingL i f e B o o k C S e r i e s N o t e b o o k - S e c t i o n S B5FH-5971.book Page 70 Thursday, May 23, 2002 413 PMSPECIFIC PROBLEMS TroubleshootingFUJITSU SERVICE ASSISTANT IDENTIFYING THE PROBLEMAudio Problems TROUBLESHOOTING TABLEProblem Problempage 41 for more information feature. See Auto Insert Notification Function onFloppy Disk Drive Problems Hard Drive Problemsmodule. See Memory Upgrade Module on page Keyboard or Mouse ProblemsRe-install your device. See Device Ports on page Memory ProblemsIndicator Panel on page 13 for more information PC Card Problemsthe BIOS. See BIOS Setup Utility on page 27 for Power FailuresPanel on page 13 for more information Power Sources on page 25 for more informationResume button. See Power Sources on page 25 for more informationThe BIOS CMOS hold-up battery Shutdown and Startup ProblemsThe boot sequence settings of the requiring a password to load yourpage 8 for location Video ProblemsBIOS Setup Utility on page 27 for more information page 8 for locationinformation BIOS. See BIOS Setup Utility on page 27 for moreBIOS Setup Utility on page 27 for more information Reinstall your device. See External Monitor Port onIncorrect Drive A type - run SETUP POWER ON SELF TEST MESSAGESDiskette drive A error or Diskette drive B error Fixed Disk x Failure or Fixed Disk Controller Failure where x =System battery is dead - Replace and run SETUP #*Press F1 to resume, F2 to SETUP#*Previous boot incomplete - Default configuration used Real time clock errorDrivers and Applications Restore CD Creating a Backup ImageEnlarging the Backup Partition Restoring a Backup ImageB5FH-5971.book Page 83 Thursday, May 23, 2002 413 PM Care and MaintenanceB5FH-5971.book Page 84 Thursday, May 23, 2002 413 PM W A R N I N G Care and MaintenanceCleaning your Fujitsu notebook FUJITSU LIFEBOOK NOTEBOOKCaring for your Batteries Increasing Battery LifeBATTERIES FLOPPY DISKS AND DRIVESCaring for your Media Player Drive MEDIA CAREPC CARDS Caring for your Media DVD/CD/CD-RB5FH-5971.book Page 88 Thursday, May 23, 2002 413 PM B5FH-5971.book Page 89 Thursday, May 23, 2002 413 PM SpecificationsB5FH-5971.book Page 90 Thursday, May 23, 2002 413 PM Video Color and Resolution SpecificationsCONFIGURATION LABEL BIOS MemoryPower Management POWERDIMENSIONS AND WEIGHT or default browserDrive Image Special Edition DISE by PowerQuest PRE-INSTALLED SOFTWARETemperature Table 8-1 Pre-Installed SoftwareBatteryAid Windows 2000 only EarthlinkFujitsu HotKey Windows XP only Notice to Users of the US Telephone Network Regulatory InformationC A U T I O N FCC NOTICES Notice to Users of Radios and TelevisionA V E R T I S S E M E N T Notice to Users of the Canadian Telephone NetworkC A U T I O N Avis Aux Utilisateurs Du Réseau Téléphonique CanadienW A R N I N G S UL NoticeC A U T I O N For Authorized Repair Technicians OnlyL i f e B o o k C S e r i e s N o t e b o o k B5FH-5971.book Page 98 Thursday, May 23, 2002 413 PMB5FH-5971.book Page 99 Thursday, May 23, 2002 413 PM GlossaryL i f e B o o k C S e r i e s N o t e b o o k - S e c t i o n N i n e B5FH-5971.book Page 100 Thursday, May 23, 2002 413 PMCommand GlossaryBIOS BootDisk Drive Default ValueDIMM diskMegahertz Lithium ion BatteryReset LPT PortSDRAM Status IndicatorRestart ResumeWi-Fi Compatible Write ProtectB5FH-5971.book Page 105 Thursday, May 23, 2002 413 PM L i f e B o o k C S e r i e s N o t e b o o k - S e c t i o n N i n e B5FH-5971.book Page 106 Thursday, May 23, 2002 413 PMIndex Page Standby Mode Status Indicator PanelUsing the Media Player Save-to-Disk ModeL i f e B o o k C S e r i e s N o t e b o o k B5FH-5971.book Page 4 Thursday, May 23, 2002 413 PM