Attendant Recall | Fujitsu F9600 F9600c guide

ATTENDANT RECALL

The Attendant Recall feature lets you transfer a call back to the attendant. This is useful when a call has been misdirected and needs attendant assistance in order to be rerouted.

To transfer a call back to the attendant:

Action

Results

1.Ask the connected party to wait.

2.	Press Flash.	You hear recall dial tone.
		The connected party is
		automatically placed on
		hold.
3.	Press 0.	You hear ringback.

4.Announce the call to the attendant.

5.Hang up.

NOTE

You do not have to wait for the attendant to answer after you hear ringback. However, it is courteous to announce the call.

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Fujitsu F9600 F9600c manual Attendant Recall, To transfer a call back to the attendant

Contents

Menu F9600 F9600cPage Fujitsu Business Communication Systems 046-015 Issue 1, JanuaryMenu Page Table of Contents Table of Contents Cont’d List of Tables This page is intentionally left blank Introduction This page is intentionally left blank General Information Call Page Class To register an Account Code call Account CodeDial the account code registration code Account Code Forced To register the Account Code-Forced feature To activate the Annoyance Call Alarm Annoyance Call AlarmDial the annoyance call alarm code To place a call in Annoyance Call Hold Annoyance Call HoldDial the annoyance call hold code To transfer a call back to the attendant Attendant Recall To place a call using your Authorization Code Authorization CodeDial the authorization code To place a network-linked AAR call Automatic Alternate Routing AAR To place an ARS call Automatic Route Selection ARS Dial the ARS manual Automatic Route Selection Manual Advance To report a bad line BAD Line ReportingDial the bad line reporting Call Forward ALL Calls Dial the call forward Busy/no answer Registration code To cancel Call Forward Busy/No AnswerBusy/no answer Cancellation code Call Forward BUSY/NO Answer To register Call Forward Follow Me from another extension To cancel Call Forward Follow MeFollow me cancellation Call Forward Follow ME Dial the call forward all calls Call Forward Follow Me Contd Dial the call forward no answer registration code To cancel Call Forward No AnswerAnswer cancellation code Call Forward no Answer Dial the call forward registration code Call Forward Password To cancel Call Forward Follow Me from another extension Call Forward Password Follow ME To cancel Call Forward Follow Me at your extension Call Forward Password Follow Me Contd Call Hold To place a call in a parking position Call PARK/RETRIEVALDial the call park retrieval Call Park/Retrieval Contd To answer a call in your pick-up group Call PICK-UPDial the call pick-up code To answer any ringing extension Call PICK-UP Directed Dial the call pick-up multi-group code Call PICK-UP MULTI-GROUP To transfer a call to another extension Call Transfer To Another Extension To transfer a call to an outside party Call Transfer To An Outside PartyDial the speed calling code To answer the Call Waiting Call Waiting ANSWER/ALTERNATE/TRANSFER To transfer a connected call and return to the call on hold Call Waiting Answer/Alternate/Transfer ContdTo alternate between the original and the waiting call Dial the call waiting return code instead of hanging up Call Waiting Answer/Alternate/Transfer Contd To camp-on to a busy extension or outside line CAMP-ONTo register camp-on to an AAR/ARS route Camp-On Contd To cancel a registered camp-on Dial the code call answer code and the zone number To answer a Code Call when you hear the code call toneCode Call To place a Code Call Data Secure Selective To register the Data Secure Selective featureDial the data secure To change the mode to Day mode To change the mode to Night modeDAY/NIGHT Change To access a Dictation Machine Dictation Machine AccessDial the specific dictation Dial the do not disturb To cancel a registered Do Not DisturbDo not Disturb DND To register Do No Disturb to your extension To register Do Not Disturb Advisory Message Do not Disturb DND Advisory MessageDial the DND advisory message registration code To change an advisory message To cancel a registered advisory messageDial the DND cancellation Do Not Disturb DND Advisory Message Contd To register Do Not Disturb from another extension To cancel DND from another extensionDial the DND from another extension cancellation code Do not Disturb DND from Another Extension To register a DND Override Do not Disturb DND OverrideDial the DND override Do not Disturb DND Selective Exemption Dial the eight-way conference code EIGHT-WAY Conference Eight-Way Conference Contd To place an emergency call to the attendant Emergency Call to AttendantDial the emergency call to To place an outside call Placing a CallTo place a call to an attendant console To place an inside call Dial the executive busy Executive Busy Override To register the Executive Camp-On Executive CAMP-ONDial the executive camp-on To page a party Group Paging Through DT Speakers To register a hookflash signal Hookflash Signal to TrunkDial the hookflash signal code To allow your did number to be sent to the destination Isdn Calling Number PrivacyDial the calling number Isdn Calling Number Privacy Cont’d To automatically redial the last number called Last Number RedialDial the last number redial To establish the conference call at the agreed date and time MEET-ME Conference Message Waiting MW Overview Dial the message waiting answer retrieval code Message Waiting Time Stamped Callback TscbDial the message waiting code To answer a waiting message Message Waiting Time Stamped Callback Tscb Contd To cancel a registered Tscb waiting messageDial the message waiting Dial the canned/semi-free message registration code Message Waiting Canned SEMI-FREE Text Message Waiting Canned Semi-Free Text Contd To cancel a registered Canned/Semi-Free Text Message Waiting To page over all tenant zones PagingTo page over all system zones Dial the paging system Dial the paging individual To page using an individual zoneTo page using paging meet-me Paging Contd Dial the paging answer To answer a To use RSA from an outside telephone Remote System Access RSA Dial the silent monitor To cancel monitoring and return to normal statusSilent Monitor To monitor other calls ACD group registration Silent Monitor by ACD GroupTo monitor other calls in an ACD group Dial the silent monitor by To place a speed call Speed CallingDial the speed calling registration code Speed Calling Contd To add another extension for a Three-Way Conference call THREE-WAY Conference Extension To add an outside party for a Three-Way Conference call THREE-WAY Conference Outside Party Universal Night Answer To answer a call when the night answer alarm sounds To assign Universal Registration to a specific extension Universal REGISTRATION/CANCELLATIONDial the universal registration code To cancel Universal Registration from a specific extension Universal Registration/Cancellation Cont’dDial the universal cancellation code Action Results Dial the message waiting return code Voice MessageTo leave a voice message To listen to a voice message registered to your extension To receive a Whisper Call Announcement Whisper Call Announce Feature Feature Code Feature Codes Feature Feature Code Feature Codes Contd Transfer ON/OFF Interval Tone Type Seconds Ringing Patterns Code Call Zone List Paging Zone List Group Paging List Code Call Paging ZonesPage Section