CALL TRANSFER (To Another Extension)
The Call Transfer (to another extension) feature lets you pass a call to another extension.
To transfer a call to another extension:
Action | Results |
1.Ask the connected party to wait.
2. | Press Flash. | You hear recall dial tone. |
|
| The connected party is |
|
| automatically place on hold. |
3. | Dial the extension number | You hear ringback tone. |
| where you want the call |
|
| transferred. |
|
4. | Announce the call when the |
|
| called party answers and |
|
| hang up. |
|
| OR |
|
| Hang up without announcing | The call transfers. |
| the call. |
|
NOTES
1.Press Flash to reconnect to the original party if the extension where you want the call transferred does not answer or is busy.
2.You are automatically reconnected to the original party if the extension where the call is transferred answers and then hangs up before you hang up your telephone.
3.If the extension you have called is call forwarded to a voice mail system, contact your System Administrator for instructions on releasing the call to return to the original party.
4.If the called party does not answer, your extension will be recalled.
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