CALL TRANSFER (To An Outside Party)
The Call Transfer (to an outside party) feature lets you pass a call from your extension to an outside party. Your system must be programmed to allow this feature.
To transfer a call to an outside party:
Action | Results |
1.Ask the connected party to wait.
2.Press Flash.
3.Dial the code _____ for an outside line and the outside number.
OR
Dial the speed calling code
_____ .
You hear recall dial tone. The connected party is automatically placed on hold.
You hear ringback.
4.Announce the call when the outside party answers.
5. Hang up. | The call transfers. |
NOTES
1.If the party does not answer or is busy, press Flash and listen for service tone. You will return to the original call in four seconds.
2.You can also provide an unannounced transfer by simply hanging up once the called number begins ringing.
3.If the extension you have called is call forwarded to a voice mail system, contact your System Administrator for instructions on releasing the call to return to the original party.
4.If the called party does not answer, your extension will be recalled.
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