Whisper Call Announce | Fujitsu F9600 F9600c specs

WHISPER CALL ANNOUNCE

The Whisper Call Announce feature allows an agent to hear the announcement when an ACD call is terminated to the agent.

To receive a Whisper Call Announcement:

Action

Results

1.Lift the handset to answer the call.

You hear the announcement. Then, you connect to the calling party.

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Fujitsu F9600 F9600c manual To receive a Whisper Call Announcement

Contents

F9600 F9600c MenuPage Fujitsu Business Communication Systems 046-015 Issue 1, JanuaryMenu Page Table of Contents Table of Contents Cont’d List of Tables This page is intentionally left blank Introduction This page is intentionally left blank General Information Call Page Class To register an Account Code call Account CodeDial the account code registration code To register the Account Code-Forced feature Account Code Forced To activate the Annoyance Call Alarm Annoyance Call AlarmDial the annoyance call alarm code To place a call in Annoyance Call Hold Annoyance Call HoldDial the annoyance call hold code Attendant Recall To transfer a call back to the attendant To place a call using your Authorization Code Authorization CodeDial the authorization code Automatic Alternate Routing AAR To place a network-linked AAR call Automatic Route Selection ARS To place an ARS call Automatic Route Selection Manual Advance Dial the ARS manual To report a bad line BAD Line ReportingDial the bad line reporting Call Forward ALL Calls To cancel Call Forward Busy/No Answer Busy/no answer Cancellation codeCall Forward BUSY/NO Answer Dial the call forward Busy/no answer Registration code To cancel Call Forward Follow Me Follow me cancellationCall Forward Follow ME To register Call Forward Follow Me from another extension Call Forward Follow Me Contd Dial the call forward all calls To cancel Call Forward No Answer Answer cancellation codeCall Forward no Answer Dial the call forward no answer registration code Call Forward Password Dial the call forward registration code Call Forward Password Follow ME To cancel Call Forward Follow Me from another extension Call Forward Password Follow Me Contd To cancel Call Forward Follow Me at your extension Call Hold To place a call in a parking position Call PARK/RETRIEVALDial the call park retrieval Call Park/Retrieval Contd To answer a call in your pick-up group Call PICK-UPDial the call pick-up code Call PICK-UP Directed To answer any ringing extension Call PICK-UP MULTI-GROUP Dial the call pick-up multi-group code Call Transfer To Another Extension To transfer a call to another extension To transfer a call to an outside party Call Transfer To An Outside PartyDial the speed calling code Call Waiting ANSWER/ALTERNATE/TRANSFER To answer the Call Waiting Call Waiting Answer/Alternate/Transfer Contd To alternate between the original and the waiting callDial the call waiting return code instead of hanging up To transfer a connected call and return to the call on hold Call Waiting Answer/Alternate/Transfer Contd To camp-on to a busy extension or outside line CAMP-ONTo register camp-on to an AAR/ARS route To cancel a registered camp-on Camp-On Contd To answer a Code Call when you hear the code call tone Code CallTo place a Code Call Dial the code call answer code and the zone number Data Secure Selective To register the Data Secure Selective featureDial the data secure To change the mode to Day mode To change the mode to Night modeDAY/NIGHT Change To access a Dictation Machine Dictation Machine AccessDial the specific dictation To cancel a registered Do Not Disturb Do not Disturb DNDTo register Do No Disturb to your extension Dial the do not disturb To register Do Not Disturb Advisory Message Do not Disturb DND Advisory MessageDial the DND advisory message registration code To cancel a registered advisory message Dial the DND cancellationDo Not Disturb DND Advisory Message Contd To change an advisory message To cancel DND from another extension Dial the DND from another extension cancellation codeDo not Disturb DND from Another Extension To register Do Not Disturb from another extension To register a DND Override Do not Disturb DND OverrideDial the DND override Do not Disturb DND Selective Exemption EIGHT-WAY Conference Dial the eight-way conference code Eight-Way Conference Contd To place an emergency call to the attendant Emergency Call to AttendantDial the emergency call to Placing a Call To place a call to an attendant consoleTo place an inside call To place an outside call Executive Busy Override Dial the executive busy To register the Executive Camp-On Executive CAMP-ONDial the executive camp-on Group Paging Through DT Speakers To page a party To register a hookflash signal Hookflash Signal to TrunkDial the hookflash signal code To allow your did number to be sent to the destination Isdn Calling Number PrivacyDial the calling number Isdn Calling Number Privacy Cont’d To automatically redial the last number called Last Number RedialDial the last number redial MEET-ME Conference To establish the conference call at the agreed date and time Message Waiting MW Overview Message Waiting Time Stamped Callback Tscb Dial the message waiting codeTo answer a waiting message Dial the message waiting answer retrieval code Message Waiting Time Stamped Callback Tscb Contd To cancel a registered Tscb waiting messageDial the message waiting Message Waiting Canned SEMI-FREE Text Dial the canned/semi-free message registration code To cancel a registered Canned/Semi-Free Text Message Waiting Message Waiting Canned Semi-Free Text Contd Paging To page over all system zonesDial the paging system To page over all tenant zones To page using an individual zone To page using paging meet-mePaging Contd Dial the paging individual To answer a Dial the paging answer Remote System Access RSA To use RSA from an outside telephone To cancel monitoring and return to normal status Silent MonitorTo monitor other calls Dial the silent monitor Silent Monitor by ACD Group To monitor other calls in an ACD groupDial the silent monitor by ACD group registration To place a speed call Speed CallingDial the speed calling registration code Speed Calling Contd THREE-WAY Conference Extension To add another extension for a Three-Way Conference call THREE-WAY Conference Outside Party To add an outside party for a Three-Way Conference call To answer a call when the night answer alarm sounds Universal Night Answer To assign Universal Registration to a specific extension Universal REGISTRATION/CANCELLATIONDial the universal registration code To cancel Universal Registration from a specific extension Universal Registration/Cancellation Cont’dDial the universal cancellation code Action Results Voice Message To leave a voice messageTo listen to a voice message registered to your extension Dial the message waiting return code Whisper Call Announce To receive a Whisper Call Announcement Feature Codes Feature Feature Code Feature Codes Contd Feature Feature Code Transfer Ringing Patterns ON/OFF Interval Tone Type Seconds Paging Zone List Code Call Zone List Code Call Paging Zones Group Paging ListPage Section