Symptom | Check this item | Remedy |
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Paper is not fed (pick error | Do the documents satisfy the "Docu- | Use the documents that satisfy the "Document |
occurs frequently, or docu- | ment Quality" and the "Multi feed | Quality" and the "Multi feed Detection Condi- |
ment stops midway). | Detection Conditions" in the chapter 6 | tions" in the chapter 6 of |
| of | Guide." |
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| Is the Pick roller dirty? | Clean the Pick roller. For details, refer to section |
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| 3.2 "Cleaning the ADF"of |
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| Guide." |
| Is the Pick roller worn out? | Clean the Pick roller. For details, refer to section |
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| 4.3 "Replacing the Pick Roller" of |
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| Operator's Guide." |
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| Is there any debris on the document feed | Remove any debris from the document feed path. |
| path? |
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The generated images are | Are the Feed rollers dirty? | Clean the Feed rollers. For details, refer to section |
elongated. |
| 3.2 "Cleaning the ADF"of |
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| Guide." |
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| Have you adjusted the scan scale? | Select "Scanners and Cameras" in the control |
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| panel, then click the [Device Set] tab to adjust |
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| scale. |
There is a shadow on the | Are the Feed rollers dirty? | Clean the Feed rollers. For details, refer to section |
leading edge of the gener- |
| 3.2 "Cleaning the ADF"of |
ated image? |
| Guide." |
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| Have you adjusted the offset (the scan- | Adjust the |
| ning starting position)? | Cameras] in the control panel. |
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