PROBLEM

PROBABLE CAUSE

CORRECTIVE MEASURES

6) Print is too light or does not print.

a) Printing on wrong side of the

a) Make sure paper is inserted to

 

paper.

print on the "shiny" side of the paper.

 

b) Wrong type of printer paper.

c) Paper must be thermal paper.

 

c) Print head is dirty.

b) Clean the print head by carefully

 

 

removing the Paper Cutter. Insert a

 

 

clean piece of rough paper (a typical

 

 

business card is ideal) between the

 

 

print head and rear paper roller.

 

 

CAUTION: Do not bend the print

 

 

head; pressure on the rear paper

 

 

roller will allow the card to be

 

 

inserted.

7) Printer prints black lines.

a) Low batteries.

a) Replace batteries (Refer to page

 

b) Bad battery connections.

3).

 

b) Remove batteries and clean tabs

 

 

 

 

with isopropyl alcohol (rubbing

 

 

alcohol).

!FOR MORE INFORMATION OR ASSISTANCE, CALL 1-800-545-1950 (USA) OR 1-301-733-9368 (International).

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Image 36
Futrex 5000A/WL, 5000/XL, 5000A/ZL manual Problem Probable Cause Corrective Measures