Probable cause

Solution

 

 

The video card is not seated

Open the system and reseat the video card. The server

correctly

board may have a built-in video adapter, so there may not

 

be a video adapter to remove and replace.

 

 

The video card is not

Check the documentation or technical support to make

compatible with the system

sure that the video card is compatible with the system. If

 

not, obtain a compatible video card. The server board

 

may have a built-in video adapter, so there may not be

 

a video adapter to remove and replace.

 

 

The terminator card or the

Open the system and reseat the terminator card or the

second processor is not

second processor.

seated properly

 

 

 

The image on the screen is dim or difficult to read

Probable cause

Solution

 

 

The monitor brightness and

Adjust the brightness and contrast knobs until the text

contrast controls are turned

becomes clear.

down

 

 

 

Sunlight is glaring off the

Position the monitor away from the sun or a window.

display

 

 

 

The monitor may be old

Replace the monitor.

 

 

The color monitor displays everything in black and white

Probable cause

Solution

 

 

The system was turned

Make sure that the monitor is turned on, then restart the

on before the monitor

system.

 

 

The display type is set

In the Control Panel window (Start Settings Control

incorrectly

Panel), double-click Display, set the display to the

 

appropriate monitor type, then restart the system.

 

 

The displayed characters are garbled

Probable cause

Solution

 

 

The video cable is damaged

Make sure the connector and cable have no bent or

 

damaged pins.

 

 

96Troubleshooting