Probable cause | Solution |
|
|
The printer is not | Make sure that the power cable is plugged into a live power |
plugged in | source. |
|
|
The printer is defective | Try another printer, if one is available. |
|
|
The printer is turned on but will not print
Probable cause | Solution |
|
|
The printer is not connected | Make sure the data cable between the printer and the |
to the system | system is properly connected. Make sure that it is |
| connected to the proper port. Make sure the connector |
| and cable have no bent or broken pins. |
|
|
The printer is not designated | If the printer that you are trying to print to is not the |
as the default printer | default printer, make sure that you have selected it |
| through the program printer setup function. |
|
|
The printer has not been | In the Printers window (Start Settings Printers), |
added to the system | |
| instructions for adding the new printer. |
|
|
The printer prints garbled text
Probable cause | Solution |
The wrong driver is being used for the selected printer
In the Printers window (Start Settings Printers), select the printer. From the File menu, click Properties. Make sure that the printer is using the correct printer driver. If not, install the correct one.
System problems
The system will not start up
Probable cause | Solution |
|
|
The system is not connected to | Make sure that the power cable is connected to an |
an AC outlet | operating AC power source. |
|
|
Voltage selection switch not | Make sure that the voltage selection switch is set to |
set correctly | the correct power source. |
|
|
System problems | 93 |