Probable cause

Solution

 

 

The diskette is corrupted

Run CheckDisk on the diskette. If errors are detected and

 

corrected, try accessing the diskette again.

 

 

The diskette drive LED illuminates continuously

Probable cause

Solution

 

 

The diskette is corrupted

Remove the diskette from the drive. If the light remains on,

 

try restarting the system.

 

 

The cable to the drive is

Open the system, then make sure the cable between the

not connected properly

diskette drive and its controller is properly connected. Make

 

sure that the pins are not bent or misaligned.

 

 

The system does not recognize an expansion card

Probable cause

Solution

 

 

The interrupt or I/O

Check the address configuration of the adapter card and

address is set incorrectly

make sure that it does not conflict with another card in the

 

system.

 

 

The card has not been

Configure the card with the appropriate software.

configured through the

 

software

 

 

 

The card was not installed

Make sure the card jumpers are set correctly and reseat

correctly

the card.

 

 

Printer problems

The printer will not turn on

Probable cause

Solution

 

 

The printer is not onlne

Make sure the on-line or ready light is on, or the display

(ready)

indicates “Ready.”

 

 

The printer is not turned

Make sure that the power switch is depressed or set to the

on

On position. If power is applied to the printer, the green

 

power LED should be illuminated.

 

 

92Troubleshooting