Probable cause | Solution |
|
|
A memory chip is faulty | Replace the card with the faulty chip. |
| diagnostic programs can help determine which chip or |
| memory segment is failing. |
|
|
The system does not recognize a new or second processor
Probable cause | Solution |
|
|
The processor was installed | Check the installation. Make sure that the processor |
incorrectly | is fully seated in its socket. The processor should be |
| recognized automatically if it was installed correctly. |
|
|
The processor speed was not | If the server BIOS lets you select the processor |
set correctly in the BIOS Setup | speed, make sure that you have selected the proper |
utility | speed. |
|
|
The system only detected one | Enable the processor retest in the BIOS Setup utility. |
processor |
|
|
|
Modem problems
The system does not recognize the modem
Probable cause | Solution |
|
|
The modem has not been | Add the modem as new hardware. |
added as new hardware |
|
|
|
The modem is not connected | Make sure that the line connected to the modem is |
to a live phone jack | working and plugged into the appropriate port on the |
| modem (line port). |
|
|
The phone jack is shared by | If the modem shares the jack with another device, make |
another modem or telephone | sure that the other device does not have the port open. |
|
|
The modem is not configured | Check the system settings for possible conflicts. If one |
with a valid interrupt or | exists, correct the problem by selecting an available |
address | interrupt and address. |
|
|
90Troubleshooting