Important!
Some systems do not have sound cards because sound capabilities are built into the system board.
CD-ROM Problems
An audio CD produces no sound.
Probable Cause | Solution |
|
|
The CD is loaded | Make certain the label is facing upward, |
incorrectly. | and then try again. |
|
|
The speakers are not | Check the speaker cables. Make certain |
connected. | they are connected properly and securely. |
|
|
The speaker volume | Check the volume control. |
is turned down. |
|
|
|
The speakers may be | From the Accessories menu (Start |
muted via the | Programs Accessories), click Multimedia, |
Multimedia volume | and then click Volume Control. Make certain |
control. | the volume is turned up. |
|
|
The sound card may | Open the system, and then reseat the |
not be installed | sound card. Make certain the cables are |
correctly. | connected properly. |
|
|
The | Open the system and make certain the |
audio cable may be | cables are connected properly. |
installed incorrectly. |
|
|
|
The speakers may be | Connect a set of headphones to the |
faulty. | speaker jack to test the output. If they work, |
| replace the speakers. |
|
|
52 Maintaining and Troubleshooting Your