Modem Problems
The modem is not recognized by the system.
Probable Cause | Solution |
|
|
The modem has not | Add the modem as new hardware. |
been added as new |
|
hardware. |
|
|
|
The modem is not | Make certain the line connected to the |
connected to a live | modem is live and plugged into the |
phone jack. | appropriate port on the modem (line port). |
|
|
The modem is not | Check the system settings for possible |
configured with a valid | conflicts. If one exists, correct the problem |
interrupt or address. | by selecting an available interrupt and |
| address. |
|
|
The phone jack is | If the modem shares the jack with another |
shared by another | device, make certain the other device does |
modem or telephone. | not have the port open (for instance, |
| someone is on the phone, or another |
| modem is in use). |
|
|
56 Maintaining and Troubleshooting Your