Gateway E-3200 Error Messages, Solutions, Error Message

Error Messages

This section lists common error messages that may be displayed on your monitor. These messages often indicate procedural errors such as an incorrect keystroke or a write-protected diskette. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual.

Error Message	Solutions
Access denied.	Try saving to a new file or diskette.
	Move the write-protection tab over the hole
	on the back of the diskette.
Bad command or file	Make certain you entered the right
name.	command.
	Verify the specified drive and try it again.
	If you are trying to exit MS-DOS to return to
	Windows, type EXIT and press ENTER.
Base memory [xxx]	This is an informational message only. No
expansion.	action is required.
Checking RAM on disk	Your BIOS configuration is incorrect. Enter
controller.	Setup utility and verify the parameter
	values.
CD-ROM is not	See “The CD-ROM drive is not recognized
recognized.	by the system.” on page 53.
Data error.	Run ScanDisk on the reported disk.
Decreasing available	Your BIOS configuration is incorrect. Enter
memory.	Setup utility and verify the parameter
	values.
Diskette drive is not	See “The diskette drive is not recognized by
recognized.	the system.” on page 57.
Diskette drive 0 seek to	Enter Setup utility and verify the diskette
track 0 failed.	drive parameters.
	Check the diskette drive cables. Make
	certain Pin 1 on the cable aligns with Pin 1
	on the connector.
Diskette drive reset	Enter Setup utility and verify the diskette
failed.	drive parameters.
	Check the diskette drive cables. Make
	certain Pin 1 on the cable aligns with Pin 1
	on the connector.

66 Maintaining and Troubleshooting Your E-3200 System