System Problems
The system will not start up.
Probable Cause | Solution |
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The system is not | Check the power cable(s) and make certain |
connected to an AC | it is connected to an AC power source. |
outlet. |
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Voltage selection | Make certain the voltage selection switch |
switch not set | reflects the correct power source. |
correctly. |
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The system is non-responsive.
Probable Cause | Solution |
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|
An error occurs | Press the reset button to reboot your |
during an application | computer. If the system is still |
or your system may | |
be out of memory. | power button for 4 seconds to turn the |
| system off. Turn the system back on an |
| follow the onscreen instructions. |
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The keyboard does not work.
Probable Cause | Solution |
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|
A key was depressed | Clear the sticking key, then turn off the |
while the system was | system, wait for a few seconds, and then |
starting up. | turn the system back on. |
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The keyboard is not | Check the cable. Make certain it is plugged |
plugged in or | in correctly. |
connected properly. |
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Something spilled into | Turn off the system. Turn the keyboard |
the keyboard. | upside down to let it dry before turning the |
| system back on. |
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The keyboard is | Try a keyboard you know is working. |
defective. |
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Troubleshooting 61