Video Problems

The system is running but there is no display.

Probable Cause

Solution

 

 

The monitor is not

Make certain the monitor is plugged in and

turned on.

turned on. If power is applied to the

 

monitor, the green power LED should

 

illuminate.

 

 

The monitor’s data

Make certain the monitor’s data cable is

cable is not

connected to the video controller on the

connected.

back of the system.

 

 

The connector or

Check the connector and cable for bent or

cable is damaged.

damaged pins.

 

 

The monitor is

Connect a working monitor to the computer.

defective.

 

 

 

The monitor’s

Adjust the brightness and contrast knobs to

brightness and

the center position.

contrast controls are

 

turned down.

 

 

 

The video card is not

Open the system and reseat the video card.

seated correctly.

 

 

 

The video card is not

PCI video cards must be compatible with

compatible with the

the system.

system.

 

 

 

The text on the display is dim or difficult to read.

Probable Cause

Solution

 

 

The monitor’s

Adjust the brightness and contrast knobs

brightness and

until the text becomes clear.

contrast controls are

 

turned down.

 

 

 

Sunlight is glaring off

Position the monitor away from the sun or

the display.

window.

 

 

The CRT may be old.

Replace the monitor.

 

 

Important!

Your system board may have a built-in video adapter, so there may not be a video adapter to remove and replace.

Troubleshooting 63