CD drive problems

An audio CD produces no sound

 

Probable Cause

 

Solution

 

 

 

 

 

 

The CD is loaded

 

Make sure the label is facing upward, then try

 

incorrectly.

 

again.

 

 

 

 

 

The speakers are not

Check the speaker cables. Make sure they are

 

connected.

 

connected properly and securely.

 

 

 

 

 

The speaker volume is

Check the volume control.

 

turned down.

 

 

 

 

 

 

 

The speakers may be

Double-click speaker icon on the task bar.

 

muted through the

Make sure the mute button is not selected.

 

Multimedia volume

 

 

control.

 

 

 

 

 

 

 

The speakers may be

Connect a set of headphones to the line out

 

faulty.

 

jack to test the output. If they work, replace the

 

 

 

 

speakers.

 

 

 

 

 

The sound card may not

Open the system, then reseat the sound card.

 

be installed correctly.

Make sure the cables are connected properly.

 

 

 

 

 

The CD drive audio

Open the system and make sure the cables

 

cable may be installed

are connected properly.

 

incorrectly.

 

 

 

 

 

 

 

 

 

 

 

Important

 

Some systems do not have sound cards because sound

 

 

 

capabilities are built into the system board.

 

 

 

The CD drive is not recognized by the system

 

 

 

 

 

Probable Cause

 

Solution

 

 

 

 

The CD is not intended

Make sure the CD is PC compatible.

 

for PC use.

 

 

 

 

 

 

 

The CD is loaded

 

Make sure the label is facing upward, then try

 

incorrectly.

 

again.

 

 

 

 

 

CD drive problems

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