Gateway E-4400 89

The mouse does not work

Probable Cause	Solution

The mouse is not	Check the cable. Make sure it is plugged in
plugged in or connected	correctly.
properly.

The mouse driver did not	Load the appropriate mouse driver manually or
load when the system	contact technical support.
started.

The mouse is defective.	Try a mouse you know is working.

82Troubleshooting

Contents

Page Preface System Features System Setup Case Access Replacing and Adding Drives System Components Using the BIOS Setup Utility Managing Your System Cleaning Your System Troubleshooting Safety, Regulatory, and Notices Specifications Index Page Preface Page System1 Features Audio-out jack CD drive CD eject button CD volume control Kensington lock slot Keyboard port Mouse port Parallel (printer) port Power connector To convert your computer to a tower: Page Page Front Back System Setup To start the system: Understanding the Power-On Self-Test Setting up the operating system To complete the operating system setup: To turn off your system in Windows NT or Windows 98: To reset your system in Windows 98: To reset your system in Windows NT: Page Case Access To avoid static electricity discharge: Page To remove the chassis cover: To remove the front bezel: To replace the front bezel: To replace the chassis cover: Page Replacing and Adding Drives Page Drive cabling information Removing and replacing the 3.5-inchdiskette or CD drive To remove or replace the drive: Page Installing an additional 3.5-inchdevice To install an additional device in the 3.5-inchdrive bay: Page Removing and replacing the hard drive To replace the hard drive: Adding a second hard drive To install a second hard drive: Page System5 Components To remove the system board: Page Page To install the system board: To replace the processor: Page Page Page To add or remove RIMMs: Page Page To add a PCI expansion card: Page To replace the battery Troubleshooting the battery installation Page Using the BIOS Setup Utility Page To create a bootable diskette: To note the current BIOS settings: To create the BIOS update diskette: To update the BIOS: To restore the BIOS settings: Recovery mode To recover the BIOS: Troubleshooting: Page Managing Your System Surge suppressors Line conditioners Uninterruptible power supplies Hard drive maintenance utilities Using ScanDisk in Windows To use ScanDisk: Using Check Disk in Windows NT To use Check Disk: Using Disk Defragmenter in Windows To use Disk Defragmenter: Hard drive management practices Checking hard drive space To check hard drive space: Backing up files To run Backup in Windows 98: To run Backup in Windows NT: Deleting unneeded files To delete temp files: To decrease the size of the Recycle Bin: Protecting against viruses To remove a virus: Checking system health with LANDesk To install LANDesk Client Manager: Creating a startup diskette To create a startup diskette: Keeping a record of system configuration To print a system summary: Using your System Restoration CD About soft-off Using Standby in Windows Checking the type of power management on your system To check the type of power management on your system: Putting your system into Standby (S1) To set the standby timer: To set the computer’s power button to put the system into Standby: Taking your system out of Standby To reestablish your network connection: Cleaning Your Page Troubleshooting Verifying your configuration Troubleshooting guidelines Solution Page Page Page Page Page Page Page Page Page Page Page Page Error Message Solutions Page Page exit Page Safety Regulatory, and Notices Care during use Replacement parts and accessories American users FCC part 68 (applicable to products fitted with USA modems) Canadian users European users Japanese users Australia and New Zealand users Page External television antenna grounding Lightning protection Power lines Grounding component All Rights Reserved Trademark Acknowledgments Specifications A Page Numerics