Peripheral/adapter problems

A SCSI device is not recognized by the system

 

Probable Cause

Solution

 

 

 

 

The device needs to be

From the Control Panel window (Start

 

added as new hardware.

Settings Control Panel), double-clickAdd

 

 

New Hardware. Follow the directions for

 

 

adding the device. If you are not experienced

 

 

with this procedure, call technical support.

 

 

 

 

The SCSI ID may be

Assign an available SCSI ID to the device.

 

invalid.

 

 

 

 

 

The SCSI chain is not

Make sure the last device on the SCSI chain

 

terminated.

is terminated.

 

 

 

 

The device cables are

Open the system, then check all cables

 

not installed correctly.

between the controller and the device.

 

 

 

The diskette drive is not recognized by the system

Probable Cause

 

 

Solution

 

 

 

 

The diskette drive may

Restart your computer, then press F1 to enter

 

be configured incorrectly.

the BIOS Setup utility program. From the Boot

 

 

 

 

Removable Devices menu, make sure that

 

 

 

 

the disk drive parameters are set correctly.

 

 

 

 

 

The drive cables are not

Open the system, then check all cables

 

connected properly.

connected to the controller card.

 

 

 

 

 

The drive controller is not

Open the system, then reseat the drive

 

seated properly.

 

 

controller.

 

 

 

 

 

 

Important

 

Some systems do not have a floppy controller card

 

 

 

because the floppy controller is built into the system board.

 

 

 

 

 

78Troubleshooting