Modem problems

The modem is not recognized by the system

Probable Cause

Solution

 

 

The modem has not

Add the modem as new hardware.

been added as new

 

hardware.

 

 

 

The modem is not

Make sure the line connected to the modem is

connected to a live

live and plugged into the appropriate port on

phone jack.

the modem (line port.)

 

 

The modem is not

Check the system settings for possible

configured with a valid

conflicts. If one exists, correct the problem by

interrupt or address.

selecting an available interrupt and address.

 

 

The phone jack is shared

If the modem shares the jack with another

by another modem or

device, make sure the other device does not

telephone.

have the port open (for instance, someone is

 

on the phone, or another modem is in use.)

 

 

Modem problems

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