
Modem problems
The modem is not recognized by the system
Probable Cause | Solution |
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The modem has not | Add the modem as new hardware. |
been added as new |
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hardware. |
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The modem is not | Make sure the line connected to the modem is |
connected to a live | live and plugged into the appropriate port on |
phone jack. | the modem (line port.) |
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The modem is not | Check the system settings for possible |
configured with a valid | conflicts. If one exists, correct the problem by |
interrupt or address. | selecting an available interrupt and address. |
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The phone jack is shared | If the modem shares the jack with another |
by another modem or | device, make sure the other device does not |
telephone. | have the port open (for instance, someone is |
| on the phone, or another modem is in use.) |
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Modem problems | 77 |