The color monitor displays everything in black and white

 

Probable Cause

Solution

 

 

 

 

The system was turned

Make sure the monitor is turned on, then

 

on before the monitor.

restart the system.

 

 

 

 

The display type is set

From the Control Panel window (Start

 

incorrectly.

Settings Control Panel), double-click

 

 

Display, set the display to the appropriate

 

 

monitor type, then restart the system.

 

 

 

The displayed characters are garbled

 

Probable Cause

Solution

 

 

 

 

The video cable is

Check the cable and connectors for bent pins

 

damaged.

or broken wires.

 

 

 

 

The display setup is

From the Control Panel window (Start

 

incorrect.

Settings Control Panel), double-click

 

 

Display and check the settings. The correct

 

 

video type should be selected, along with a

 

 

supported resolution. Check your monitor and

 

 

video controller documentation for details.

 

 

 

 

The video card has

Try another video card.

 

failed.

 

 

 

 

The video is distorted

 

Probable Cause

Solution

 

 

The monitor’s controls

Adjust the monitor controls until the text

are not properly

becomes clear. (See your monitor

adjusted.

documentation for more information.)

 

 

The connector or cable is

Check the connector and cable for bent or

damaged.

damaged pins.

 

 

The surge protector or

Disconnect the monitor power cable, then

UPS is damaged.

connect it directly to the power source.

 

 

84Troubleshooting