
The color monitor displays everything in black and white
| Probable Cause | Solution |
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| The system was turned | Make sure the monitor is turned on, then |
| on before the monitor. | restart the system. |
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| The display type is set | From the Control Panel window (Start |
| incorrectly. | Settings Control Panel), |
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| Display, set the display to the appropriate |
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| monitor type, then restart the system. |
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The displayed characters are garbled |
| Probable Cause | Solution |
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| The video cable is | Check the cable and connectors for bent pins |
| damaged. | or broken wires. |
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| The display setup is | From the Control Panel window (Start |
| incorrect. | Settings Control Panel), |
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| Display and check the settings. The correct |
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| video type should be selected, along with a |
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| supported resolution. Check your monitor and |
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| video controller documentation for details. |
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| The video card has | Try another video card. |
| failed. |
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The video is distorted |
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Probable Cause | Solution |
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The monitor’s controls | Adjust the monitor controls until the text |
are not properly | becomes clear. (See your monitor |
adjusted. | documentation for more information.) |
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The connector or cable is | Check the connector and cable for bent or |
damaged. | damaged pins. |
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The surge protector or | Disconnect the monitor power cable, then |
UPS is damaged. | connect it directly to the power source. |
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84Troubleshooting