Before you callfor service…
TroubleshootingTipsSavetimeand money! Review the charts on the following pages, or visit GEAppliances.com. In Canada visit www.GEAppliances.ca. You may not need to call for service.
Error Messages | Possible Causes | What To Do | ||
START/RESET status |
| You have pressed the | • | Pressthe START/RESET pad onceto start the dishwasher.Pressthe |
indicatorlight flashing |
| START/RESET pad while the |
| START/RESET pad a secondtimewhenthe dishwasheris runningonlyif you |
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| dishwasher is running. This will |
| wish to cancel the cycle. |
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| cancel the cycle. The light will |
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| stop flashing after thedishwasher |
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| drains (about 90 seconds). |
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| Power to the dishwasher was | • The light will stop flashingafterthe dishwasherdrains.A new cyclewill | |
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| turned off whilea cyclewas |
| startautomatically. |
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| runningand power has justbeen |
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| restored to the dishwasher. The |
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| blinkinglights indicate thatthe |
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| dishwasher is drainingthepotential |
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| water inside. |
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Dishwasher BEEPS |
| This is a reminder that your | • Close and latch the door afteropeningit | |
once every 30 seconds |
| dishwasher door has been left |
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| open during operation. It will |
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| continue beeping until you close |
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| the door. |
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Beeping at the end |
| This is normal. The dishwasher | • To turn off the double beepindicator(or | |
of the cycle |
| will beep twice at the end of the |
| turned off), press the HEATED DRY pad 5 times within 3 seconds. |
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| cycle |
| A triple beep will sound to indicate the |
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| has been turned on or off. |
Low Detergent light |
| SmartDispense™ has less than | • | Fill the SmartDispense™ reservoirwithliquiddetergent.After fillingthe |
is ON |
| 10 cyclesworthof detergent |
| reservoir,the LOWDETERGENTlightwillturnOFF once the door is closed. |
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| left in the dishwasher |
| ™ |
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| If you arenot usingthe SmartDispense feature, turnoff the low detergent | |
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| lightby pressing the ADDEDHEATpad 5 timeswithin 3 seconds. |
Problem | Possible Causes | What To Do | ||
Dishes and flatware |
| Low inletwater temperature | • | Make sureinletwater temperature is correct(see page12). Turnon the hot |
not clean |
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| water faucetnearestthe dishwasher,let run untilthe watertemperature |
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| stops rising. Thenstart the dishwasherand turnoff the faucet.Thisinsures |
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| the entering water is hot. |
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| Water pressureis temporarily low • | Turn on a faucet.Is water comingout moreslowlythan usual?If so, wait | |
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| until pressureis normalbeforeusing your dishwasher. |
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| Air gap or disposeris clogged | • | Cleanthe air gap or flushthe disposer. |
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| Improper rack loading | • | Make surelargedishwaredoesnot block the detergentdispenseror the |
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| washarms. See the Loadingthe dishwasherrackssection. |
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| No air gap or highdrainloop | • | Verify thatyou havean air gap or a highdrainloop.Refer to the |
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| Installation Instructions. |
Spots and filming |
| Extremely hard water | • | Use rinseagentssuchas CascadeCrystalClear® to remove spots |
on glassesand |
| Low inlet water temperature | • | and preventnew filmbuildup. |
flatware |
| Overloadingthe dishwasher | Make surewatertemperature is at least120°F. | |
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| • Loaddishwasheras shownin the LoadingPlaceSettingssection. | ||
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| Improper loading | ||
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| • Make sure detergentis fresh. | ||
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| Old or damppowder detergent | ||
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| • If wateris extremely hard, a softenermay be required. | ||
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| Rinseagentdispenserempty | ||
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| Too little detergent |
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Cloudinesson |
| Combination of softwaterand | • | This is called etchingand is permanent.To preventthisfrom happening, |
glassware |
| too muchdetergent |
| use less detergentif you havesoftwater.Washglassware in the shortest |
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| ™ |
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| cyclethatwillget it clean. Recalibratethe SmartDispense system if you |
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| areusingit (seepage15). Do not use the manualdetergentdispenserand |
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| the SmartDispense™ at the same time. |
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| Water temperature enteringthe | • This couldbe etching.Lowerthe waterheater temperature. | |
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| dishwasherexceeds150°F(66°C) |
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