GE 25450 Caller ID, Telephone

Troubleshooting Tips

Troubleshooting Tips

Caller ID

No display

• Make sure the battery is properly charged for 12 hours.

• Make sure the battery is properly installed and connected.

• Replace the battery. Make sure the unit is connected to a non-switched electrical

outlet.

• Disconnect the unit from the electrical outlet and plug it back in.

• Make sure you are subscribed to Caller ID service from your local telephone

company.

Caller ID error message

• The unit displays this message if it detects anything other than valid Caller ID

information during the silent period after the ﬁrst ring. This message indicates

the presence of noise on the line.

Telephone

No dial tone

• Check or repeat installation steps.

• Make sure the base power converter is connected to a working electrical outlet.

• Make sure the telephone line cord is connected to the base and the wall jack.

• Disconnect the base from the wall jack and connect another phone to the same

jack. If there is no dial tone in the second phone, the problem might be your wir-

ing or local service.

• The handset or headset may be out of range. Move closer to the base.

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Contents

Main Equipment Approval Information Page FCC RF Radiation Exposure Statement Introduction Page Page Page Important Installation Information Safety Precautions Installation Guidelines Page Page Parts Checklist (Cordless Handset) Make sure your package includes the following items: Phone Installation (Base Unit) Base Unit Location Installing Backup Battery Installing Handset Installing the AC Adaptor Connecting the Telephone Line Cords Two 2-line Wall Jacks (Type RJ-14) Four 1-line Wall Jacks (Type RJ-11) Two 2-line Jacks (Using 4-Wire Line Cords Supplied) Four 1-line Jacks Cordless Handset Installation Installing the Charging Cradle and AC Adaptor Installing the Cordless Handset Battery Installing the Charging Cradle Wall Mount Registering the Cordless Handset Base Unit Layout Base Unit Features LCD Display Navigation Button Soft Buttons MENU System (Adjust Settings and Registration) Page Page Page Page Cordless Handset Features LCD Display (Cordless Handset) L1 01 Smith John 1-315-555-1234 Cordless Handset Layout Page Page Page Page Caller ID Extension Groups Making a Call Making a Call (Base Unit) Auto Line-Selection Dial (Base Unit) Manual Line Selection Dial (Base Unit) Pre-Dialing (Base Unit) Redial To Delete a Number from the Redial Log (Base Unit) To Save a Number from the Redial Log to Directory (Base Unit) Making a Call (Cordless Handset) Auto Line-Selection Dial (Cordless Handset) Manual Line-Selection Dial (Cordless Handset) Pre-Dialing (Cordless Handset) Redial (Cordless Handset) To Delete a Number from the Redial Log (Cordless Handset) To Save a Number from the Redial Log to Directory (Cordless Handset) Receiving a Call (Base Unit) Receiving a Call (Cordless Handset) Ending a Call (Base Unit) Ending a Call (Cordless Handset) Switching Between Audio Modes Putting Call(s) on Hold Mute Call Forwarding (Cordless Handset Only) Enable Call Forwarding Disable Call Forwarding Transferring a Call to Another Extension Announced Call Transfer Page Unannounced Call Transfer Intercom Calls Making an Intercom Call Using Your RCA 25450 Phone System Receiving an Intercom Call End an Intercom Call Ignore and Override an Incoming Line or Intercom Call Base Unit (Making an Outbound Line Call) Base Unit (Making an Outbound Intercom Call) Cordless Handset (Making an Outbound Line Call) Cordless Handset (Making an Outbound Intercom Call) Paging (Base Unit) Voice Mail (VM) Congure Voice Mail (Base Unit) Reset Extension Password (Base Unit) Clear all VM box messages (Base Unit) Voice Mail Box Management Options (Base Unit) Change Extension Password (Base Unit) Play Greeting (Base Unit) Record Greeting (Base Unit) Delete Greeting (Base Unit) Page Voice Mail Box Management Options (Cordless Handset) Change Extension Password (Cordless Handset) Play Greeting (Cordless Handset) Record Greeting (Cordless Handset) Delete Greeting (Cordless Handset) Voice Mail Box Management Options (Offsite) Access Voice Mail (Base Unit) Play New Messages (Base Unit) Page Play Old Messages (Base Unit) Page Access Voice Mail (Cordless Handset) Play New Messages (Cordless Handset) Page Play Old Messages (Cordless Handset) Access VM (Offsite Location) Page Navigate Directory Add Entry Directory Keypad Character Selection Delete Entry Edit Entry View Number Clear All Advanced Functions of Your RCA 25450 Phone System Auto Attendant (Base Unit) Congure Auto Attendant (Base Unit) Turning Auto Attendant On or Off Record Outgoing Message (OGM) Play Outgoing Message (OGM) Select Outgoing Message (OGM) Hold Message (Base Unit) Record a Hold Message Play a Hold Message Delete a Hold Message Speed Dial (Base Unit) Calling Speed Dial Numbers Saving Phone Numbers to Speed Dial (Memory) buttons Three-Way Conference Calls Add Extension From Base Unit Add Extension From Cordless Handset Add Phone Line From Base Unit Add Phone Line From Cordless Handset Second Incoming Call Congure Second Incoming Call (2nd Call Alert) Using Base Unit for Second Incoming Call Using Cordless handset for Second Incoming Call Extension Group Setting (Cordless Handset) Selecting and Deleting an Extension Group ID number Call Log View Call Log Call a displayed Number Modify Logged Numbers Save displayed Caller ID Information into the Directory Delete displayed Caller ID Information From the Call Log Clear All Caller ID Information from the Call Log Menu System Base Unit Setup Flash Time Administrator Password Line Dedicate (Base Unit) Sound (Base Unit) Receiver, Speakerphone, or Headset Voice Volume (Base Unit) Ring Volume (Base Unit) Ring Tone (Base Unit) Key Volume (Base Unit) Key Tone (Base Unit) Cordless Handset Setup Register Cordless Handset (Base Unit and Cordless Handset) Deregister Cordless Handset (Base Unit and Cordless Handset) Clear Cordless Handset ID (Base Unit) Next Cordless Handset ID (Base Unit) Sound (Cordless Handset) Receiver, Speakerphone, or Headset Voice Volume (Cordless Handset) Ring Volume and Vibrate Settings (Cordless Handset) Ring Tone (Cordless Handset) Key Volume (Cordless Handset) Key Tone (Cordless Handset) Phone Settings Dialing Prex Turn On Dialing Prex Turn Off Dialing Prex Area Codes Edit Local Area Code (LAC) Edit Regional Area Code (RAC) Contrast (Base Unit) Set Time (Base Unit) Do Not Disturb (DND) (Base Unit) Auto or Manual Line Selection Settings (Cordless Handset) Auto Line Selection Setting Page Reset System (Base Unit) Headset and Belt Clip Operation Connecting an Optional Headset to the Cordless Handset Attaching the Belt Clip Replacing the Batteries Cordless Handset Battery Handset Memory Retention Base Unit Battery Battery Safety Precautions Display Messages Sound Signals Caller ID No display Caller ID error message Telephone No dial tone Page General Product Care Causes of Poor Reception Interference Information Service Information Limited Warranty Warranty Information Page Page Accessory Information