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GEAppliances.com
Safety
Troubleshooting Tips
Problem
Zoneline does not start
Zoneline does not cool or heat as it should
Burning odor at the start
of heating operation
The air is not always cool or hot during operation
The air does not feel warm enough during heating operation
Possible Causes
The unit is unplugged.
The fuse is blown/circuit breaker is tripped.
The unit is waiting for the compressor overload protector to reset.
Power failure.
Indoor airflow is restricted.
Outdoor airflow is restricted or recirculated.
The air filter is dirty.
The room may have been hot or cold.
Outdoor air is entering the room.
Dust is on the surface of the heating element.
The heat pump is not producing hot air.
The fan switch may be set at continuous fan.
The heat pump alone produces air that feels cooler than desired.
What To Do
•Make sure the Zoneline plug is pushed completely into the outlet.
•Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.
•This is normal. The Zoneline will start again after it resets.
•There is a protective time delay (up to 3 minutes) to prevent tripping of the compressor overload. For this reason, the unit may not start normal heating or cooling for 3 minutes after it is turned back on.
•Make sure there are no curtains, blinds or furniture blocking the air discharge grille or the return air grille.
•Make sure the architectural louver is not restricted.
This can cause the unit to cycle off due to the compressor overload.
•Outdoor grille must have a minimum of 65% free area.
•Change the filter at least every 30 days.
See the Care and
•When the Zoneline is first turned on you need to allow time for the room to cool down or warm up.
•Set the vent control to the CLOSE position.
•This can cause a “burning” odor at the beginning of the heating operation. This odor should quickly fade.
•This is normal. The heat pump will produce warm air but not as hot as air produced when the
•This causes the fan to blow room temperature air even when the compressor or heater cycles off. The continuous air movement provides better overall temperature control.
•Use the Electric Heat Option. This turns off the heat pump and warms with electric heat only.
NOTE: Use of this option will result in increased energy consumption.Instructions Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
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