Before You Call For Service… | GEAppliances.com | |||
Troubleshooting Tips |
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Problem | Possible Causes | What To Do | ||
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Zoneline does |
| The unit is | • Make sure the Zoneline plug is pushed completely | |
not start |
| unplugged. | into the outlet. | |
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| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace | |
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| breaker is tripped. | the fuse or reset the breaker. | |
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| The unit is waiting for | • This is normal. The Zoneline will start again after | |
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| the compressor overload | it resets. | |
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| protector to reset. |
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| Power failure. | • There is a protective time delay (up to 3 minutes) to | |
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| prevent tripping of the compressor overload. For this |
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| reason, the unit may not start normal heating or cooling |
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| for 3 minutes after it is turned back on. |
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Zoneline does not cool |
| Indoor airflow | • Make sure there are no curtains, blinds or furniture | |
or heat as it should |
| is restricted. | blocking the air discharge grille or the return air grille. | |
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| Outdoor airflow is | • Make sure the architectural louver is not restricted. | |
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| restricted or recirculated. | This can cause the unit to cycle off due to the | |
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| compressor overload. |
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| • Outdoor grille must have a minimum of 65% free area. |
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| performance. Consult your salesperson for assistance. |
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| The air filter is dirty. | • Change the filter at least every 30 days. | |
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| See the Care and |
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| The room may have | • When the Zoneline is first turned on you need to | |
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| been hot or cold. | allow time for the room to cool down or warm up. | |
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| Outdoor air is | • Set the vent control to the CLOSE position. | |
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| entering the room. |
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Burning odor at the start |
| Dust is on the surface | • This can cause a “burning” odor at the beginning of | |
of heating operation |
| of the heating element. | the heating operation. This odor should quickly fade. | |
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The air is not always |
| The heat pump is not | • This is normal. The heat pump will produce warm air | |
cool or hot during |
| producing hot air. | but not as hot as air produced when the | |
operation |
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| electric heat is used. |
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| The fan switch may be | • This causes the fan to blow room temperature air | |
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| set at continuous fan | even when the compressor or heater cycles off. |
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| The continuous air movement provides better |
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| overall temperature control. |
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The air does not feel |
| The heat pump alone | • Use the Electric Heat Option. This turns off the | |
warm enough during |
| produces air that feels | heat pump and warms with electric heat only. | |
heating operation |
| cooler than desired. | NOTE: Use of this option will result in increased energy | |
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| consumption. |
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Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support