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| Problem Solver | ||
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| www.GEAppliances.com | |
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Problem |
| Possible Cause | What To Do | ||
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Incomplete or no |
| Too much detergent used | • Make sure that the suggested amount of detergent is | ||
dispensing of detergent |
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| used per the manufacturer’s recommendations. You may | ||
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| also dilute the detergent with water to he maximum | ||
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| fill line on the bin to avoid clogging. High efficiency | ||
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| detergent is recommended for this washer. | ||
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| Insufficient water supply | • Make sure that the water supply is turned on. Make sure | ||
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| that the water faucets are turned to their completely | ||
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| open positions. | ||
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| Normal residue | • Normal operation. Residue may remain in the bins of | ||
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| the dispenser box The dispenser box may be removed | ||
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| for occasional cleaning with warm water and a scrub | ||
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| brush. The liquid detergent insert box and siphon caps | ||
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| may also be removed from the detergent bin for | ||
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| occasional cleaning. Remember that only liquid may be | ||
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| used in the fabric softener and | ||
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| will not dispense from the fabric softener or | ||
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Premature dispensing |
| Bleach bin filled for future load | • You cannot store bleach in the dispenser for future use. | ||
of bleach |
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| The bleach bin will be dispensed every load for optimal | ||
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| safety of the washer. | ||
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| Overfilling the bleach bin | • Overfilling the bin with bleach may lead to premature | ||
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| dispensing. There is a maximum fill line indicated on | ||
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| the bleach bin to help avoid overfilling. | ||
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Clogging of bleach |
| Bleach bin is not seated | • Make sure that the bleach cover is properly seated and | ||
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| snapped into place before the start of the cycle. | ||
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| Insufficient cleaning | • You may remove and clean the bleach cover with warm | ||
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| water and a scrub brush to clear clogging. | ||
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Poor stain removal |
| Stain inspector not used | • Try using the stain inspector recommended cycle. | ||
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| The system optimizes washer settings according to the | ||
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| type of stain specified. Always make sure that any | ||
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| additives, such as your high efficiency liquid detergent, | ||
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| are added to the | ||
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| the cycle. Always reference your clothes care label before | ||
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| treating stains. | ||
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| Presoak not selected | • When stain inspector is used, presoak temperature and | ||
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| time is automatically selected. If you choose not to use | ||
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| the stain inspector, we recommend that you select | ||
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| presoak when defining your wash cycle. Always make sure | ||
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| that any additives, such as your high efficiency liquid | ||
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| detergent, are added to the | ||
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| before starting the cycle. Always reference your clothes | ||
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| care label before treating stains. | ||
Controls do not work— double beep is heard but control screen does not change
Button or touchscreen option was selected that is temporarily disabled
•A double beep will result if a button or touchscreen option is selected that is temporarily disabled. For example, pressing the start button with the washer lid open will result in a double beep, indicating that the lid must be closed before the start button is enabled.
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