Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

Possible Causes

What To Do

 

 

 

Arcing between metal

Improper spacing between

See Using the TrivectionOven section.

surfaces in oven while

metal surfaces and/or

 

speedcooking or

aluminum foil.

 

defrosting

 

 

 

 

 

Display shows

Wiring from house to oven

Contact installer or qualified electrician to check

“Miswired detected”

is incorrect.

house wiring to range.

 

 

 

Option not seen on the

Option may be listed

Select MORE to see additional items.

display screen

on the next screen.

 

 

 

 

Hot air from oven

When using the cooking

This is normal.

 

features, hot air will exit

 

 

the oven through the vent

 

 

located above the door.

 

and Cleaning

Food does not bake or roast properly in the oven

Oven controls improperly set.

See the Using traditional bake and roast section.

Shelf position is incorrect

See the Using traditional bake and roast section.

or the shelf is not level.

 

 

 

Incorrect cookware or

See the Using traditional bake and roast section.

cookware of improper

 

size being used.

 

Troubleshooting Tips Care

 

Oven temperature needs

See the Adjust the oven temperature—Do it yourself!

 

adjustment.

section.

 

 

 

 

Food does not broil

Oven controls improperly set.

Make sure you select BROIL.

properly

 

 

 

Improper shelf position

See the Broiling Guide.

 

 

being used.

 

 

 

 

 

Cookware not suited

Use the broiling pan and grid that came with your oven.

 

for broiling.

 

 

 

 

 

Aluminum foil used on the

See the Using traditional bake and roast section.

 

broiling pan and grid has

 

 

not been fitted properly and

 

 

slit as recommended.

 

 

 

 

 

In some areas the power

Preheat the broil element for 10 minutes.

 

(voltage) may be low.

Broil for the longest period of time recommended in

 

 

 

the Broiling Guide.

Consumer Support

Clock and timer do not work or display goes blank

The clock is in the

See the Settings section for the oven clock.

no clock mode.

 

 

 

Controls improperly set.

See the Using the clock and lower oven timer section.

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

blown or the circuit breaker

 

tripped.

 

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GE JS998 owner manual Cleaning, Troubleshooting Tips Care, Consumer Support