Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Oven light does

 

Light bulb is loose or defective.

Tighten or replace the bulb.

not work

 

 

 

 

Pad operating light is broken.

Call for service.

 

 

 

 

 

 

“F— and a number or

 

You have a function

Press the CLEAR/OFF pad. Allow the oven to cool for one

letter” flash in the

 

error code.

hour. Put the oven back into operation.

oven display

 

 

 

 

If the function code repeats.

Disconnect all power to the cooking center for at

 

 

 

 

 

least 30 seconds and then reconnect power. If the

 

 

 

function error code repeats, call for service.

 

 

 

 

Power outage,

 

Power outage or surge.

Reset the clock. If the oven was in use, you must reset

clock flashes

 

 

it by pressing the CLEAR/OFF pad, setting the clock

 

 

 

and resetting any cooking function.

 

 

 

 

Steam from the vent

 

When using the convection

This is normal.

 

 

or speedcook feature, it is

 

 

 

normal to see steam coming

 

 

 

out of the oven vent. As the

 

 

 

number of shelves or amount

 

 

 

of food being cooked increases,

 

 

 

the amount of visible steam

 

 

 

will increase.

 

 

 

 

 

“Burning” or “oily”

 

This is normal in a new oven

To speed the process, set a self-clean cycle for a

odor emitting from

 

and will disappear in time.

minimum of 3 hours. See the Using the self-cleaning

oven vent

 

 

oven section.

 

 

 

 

Strong odor

 

An odor from the insulation

This is temporary.

in the oven

 

around the inside of the

 

 

 

oven is normal for the first

 

 

 

few times the oven is used.

 

 

 

 

 

Fan noise when using

 

A cooling fan or a convection

This is normal. The cooling fan will turn on

the oven

 

fan (depending on the function

to cool internal parts. It may run for up to 1-1/2

 

 

you are using) may automatically

hours after the oven is turned off. The convection

 

 

turn on.

fan will cycle on and off until the function is over

 

 

 

or the door is opened.

 

 

 

 

Storage drawer

 

Rear drawer support is

Reposition the drawer. See the Storage Drawer

is crooked

 

on top of the guide rail.

Removal instructions in the Care and cleaning of your

 

 

 

range section.

 

 

 

 

Storage drawer

 

Power cord may be

Reposition the drawer and power cord. See the

won’t close

 

obstructing drawer

Storage Drawer Removal instructions in the Care and

 

 

in the lower back

cleaning of your range section.

 

 

of the range.

 

 

 

 

 

 

 

Rear drawer support is

Reposition the drawer. See the Storage Drawer

 

 

on top of the guide rail.

Removal instructions in the Care and cleaning of

 

 

 

your range section.

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GE JS998 Letter flash, Oven display, Power outage, Clock flashes, Steam from the vent, Burning or oily, Odor emitting from