GE ZEK938 Save time & money, Before You Call For Service…, Wall Oven, section, from the oven

Save time & money!

Review the troubleshooting tips on the following pages first and you may not need to call for service.

	Before You Call For Service…
		Wall Oven
PROBLEM	POSSIBLE CAUSE
CLOCK AND TIMER	• A fuse in your home may be blown or the circuit breaker tripped.
DO NOT WORK	Replace the fuse or reset the circuit breaker.
	• Oven controls improperly set. See the Oven Control, Clock and Timer
	section.
OVEN LIGHT DOES	• Light bulb is loose or defective. Tighten or replace the bulb.
NOT WORK	• Pad operating light is broken. Call for service.
OVEN	• Oven thermostat needs adjustment. See the Adjust the Oven Thermostat
TEMPERATURE	Do it yourself! section.
TOO HOT OR
TOO COLD
OVEN WILL	• A fuse in your home may be blown or the circuit breaker tripped.
NOT WORK	Replace the fuse or reset the circuit breaker.
	• Oven controls improperly set.
FOOD DOES NOT	• Oven controls improperly set. See the Baking or Roasting section.
BAKE OR ROAST	• Rack position is incorrect or the rack is not level.
PROPERLY
	• Incorrect cookware or cookware of improper size being used.
	• Oven thermostat needs adjustment. See the Adjust the Oven Thermostat
	Do it yourself! section.
FOOD DOES NOT	• Oven controls improperly set. Make sure you press the BROIL
BROIL PROPERLY	HIGH/LOW pad.
	• Improper rack position being used. See the Broiling guide.
	• Food being cooked in a hot pan. Use the broiling pan and grid that
	came with your oven. Make sure that it is cool.
	• Cookware not suited for broiling. Use the broiling pan and grid that
	came with your oven.
	• The probe is plugged into the outlet in the oven. Remove the probe
	from the oven.
	• Aluminum foil used on the broiling pan and grid has nor been fitted
	properly and slit as recommended.
	• In some areas the power (voltage) may be low. Preheat the broil
	element for 10 minutes. Broil for the longest period of time
	recommended in the Broiling guide.
OVEN WILL NOT	• The oven temperature is too high to set a self-clean operation.
SELF CLEAN	Allow the oven to cool and reset the controls.
	• Oven controls improperly set. See the Using the Self-Cleaning Oven
	section.
	• The probe is plugged into the outlet in the oven. Remove the probe
	from the oven.
“CRACKING” OR	• This is normal. It is the sound of the metal heating and cooling
“POPPING” SOUND	during both cooking and cleaning functions.
EXCESSIVE SMOKING	• Excessive soil. Press the CLEAR/OFF pad. Open the windows to rid
DURING CLEAN	the room of smoke. Wait until the LOCKED light goes off.
CYCLE	Wipe up the excess soil and reset the clean cycle.

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