Consumer Services

GE Answer Center®

800.626.2000

With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE, we’ll be there. All you have to do is call—toll- free!

Whatever your question about any Monogram major appliance, GE Answer Center® information service is available to help. Your call—and your question—will be answered promptly and courteously. And you can call any time. GE Answer Center® service is open 24 hours a day, 7 days a week.

OR

Visit our Website at: ge.com

In-Home Repair

A GE consumer service professional will provide expert repair service, scheduled at a time

Service

that’s convenient for you. Many GE Consumer Service company-operated locations offer

 

 

you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,

In the U.S.A.:

9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance

inside and out—so most repairs can be handled in just one visit.

800.444.1845

 

 

 

 

 

 

In Canada:

 

 

 

 

 

 

888.880.3030

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For Customers

 

 

 

 

 

GE offers, free of charge, a brochure to assist in planning

 

 

 

 

 

With Special

 

 

 

 

 

a barrier-free kitchen for persons with limited mobility.

Needs…

 

 

 

 

 

Consumers with impaired hearing or speech who have access to

800.626.2000

 

 

 

 

 

a TDD or a conventional teletypewriter may call 800.TDD.GEAC

 

 

 

 

 

(800.833.4322) to request information or service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service Contracts

800.626.2224

You can have the secure feeling that GE Consumer Service will still be there after your warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a substantial discount. With a multiple-year contract, you’re assured of future service at today’s prices.

Parts and Accessories

800.626.2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.

User maintenance instructions contained in this manual cover procedures intended to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

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GE ZEK938, ZEK958 owner manual Consumer Services
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ZEK938, ZEK958 specifications

The GE ZEK958 and ZEK938 are advanced digital relays designed for protecting and monitoring electrical power systems. These devices are part of GE's broader line of protective relays, which harness cutting-edge technology to ensure reliable performance and robust protection for critical electrical assets.

One of the main features of the GE ZEK958 and ZEK938 is their comprehensive protection capabilities. Both models offer multifunctional protection, including overcurrent, earth fault, and distance protection. They are adept at detecting and isolating potential faults, which can prevent equipment damage and enhance system reliability.

The ZEK958 model is particularly noted for its advanced communication protocols. It supports multiple communication standards, including IEC 61850, DNP3, and Modbus, allowing for seamless integration into modern substation automation systems. This connectivity capability ensures that real-time data can be shared across various systems, facilitating enhanced monitoring and control.

Conversely, the GE ZEK938 is designed for applications that require high-speed tripping and resilience in harsh environments. It caters to the needs of utilities and industries where rapid fault detection is crucial. The ZEK938 features robust housing and is rated for demanding conditions, ensuring consistent performance even in challenging environments.

Both models feature intuitive user interfaces that simplify setup and operation. They come equipped with large displays and user-friendly navigation, allowing operators to configure settings easily and access critical information without extensive training. Additionally, advanced diagnostic capabilities provide detailed fault records and event logs, enabling effective troubleshooting and maintenance.

In terms of technology, both the ZEK958 and ZEK938 utilize digital signal processing to offer superior precision and reliability. This technology helps to eliminate noise and enhance the accuracy of measurement, a critical aspect in power system protection. Furthermore, they incorporate sophisticated algorithms to differentiate between various types of faults, ensuring that the right corrective action is taken swiftly.

In summary, the GE ZEK958 and ZEK938 digital relays stand out for their robust protection features, versatile communication capabilities, and resilience in challenging conditions. They are engineered for modern electrical systems, combining advanced technology with user-friendly design to meet the demands of utility and industrial applications. With these relays, operators can achieve enhanced reliability, improved efficiency, and greater control over their electrical assets.
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