Genicom 3400e user manual Print Quality Problems

Models: 3400e

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Chapter 4— Troubleshooting

Print Quality Problems

If your labels are not printing properly, check the following table to locate the symptom and correct the problem.

Print Quality Problems

Symptom

Possible Causes

Solution

Blotches printing on labels.

Dirty printhead.

Clean the printhead. For help, see “Cleaning

 

 

the Printhead” on page 34.

 

Dirty media path or rollers.

Clean the media path. For help, see

 

 

“Cleaning the Media Guides and Media

 

 

Path” on page 37.

Poor quality label or ribbon stock.

Use only Intermec label and ribbon stock to ensure superior print quality and product performance.

Printing is too light or too

Incorrect media sensitivity setting.

Change sensitivity setting to match the type

dark.

 

of media you are using. For help, see

 

 

“Setting the Media Sensitivity Number” on

 

 

page 24. If you set the sensitivity setting

 

 

correctly, try changing the dark adjust.

 

 

 

Incorrect darkness adjust control setting.

Poor quality label or ribbon stock.

Adjust the knob to achieve the best print quality. For help, see “Adjusting the Print Darkness” on page 49.

Use only Intermec label and ribbon stock to ensure superior print quality and product performance.

 

 

 

Dirty printhead.

 

Clean the printhead. For help, see “Cleaning

 

 

 

 

 

 

the Printhead” on page 34.

 

Printing not aligned on

 

Printer is misfeeding media.

 

Make sure you have correctly installed the

 

label.

 

 

 

media. For help, see “Loading Media Into

 

 

 

 

 

 

the Printer” on page 18.

 

 

 

 

 

 

 

Labels are not stopping at

 

Incorrect label rest point setting.

 

Adjust the label rest point. For help, see your

 

 

the right point for removal.

 

 

 

PrintSet online help or the IPL Programming

 

 

 

 

 

 

Reference Manual.

 

 

 

 

Incorrect label stock setting.

 

Set the printer to thermal transfer or direct

 

 

 

 

 

 

thermal label stock. For help, see “Loading

 

 

 

 

 

 

Media Into the Printer” on page 18.

 

Print quality is poor.

 

Incorrect media sensitivity setting.

 

Change sensitivity setting to match the type

 

 

 

 

 

 

of media you are using. If you set the

 

 

 

 

 

 

sensitivity setting incorrectly, try changing

 

 

 

 

 

 

the print darkness. For help, see your

 

 

 

 

 

 

PrintSet online help or the IPL Programming

 

 

 

 

 

 

Reference Manual.

 

 

 

 

Incorrect darkness control setting.

 

Adjust the darkness adjust control. For help,

 

 

 

 

 

 

see “Adjusting the Print Darkness” on page

 

 

 

 

 

49.

 

Print speed exceeds the capability of the media.

Lower your print speed or use Intermec media recommended for your print speed.

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EasyCoder 3400e Bar Code Label Printer User’s Manual

Page 56
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Genicom 3400e user manual Print Quality Problems

3400e specifications

The Genicom 3400e is a robust and versatile printer designed primarily for high-volume environments, where efficiency and reliability are paramount. As part of the Genicom family of printers, the 3400e offers a range of features and technologies that cater to the needs of various industries, including corporate offices, logistics, and educational institutions.

One of the standout features of the Genicom 3400e is its impressive printing speed. Capable of producing up to 1,200 pages per hour, this printer significantly reduces wait times and enhances productivity. This speed is complemented by its advanced printing technology, which ensures high-quality output with sharp text and crisp graphics, making it suitable for printing documents ranging from simple reports to detailed presentations.

The Genicom 3400e employs dot matrix printing technology, recognized for its durability and low operational costs. Unlike laser printers that use toner, dot matrix printers utilize ink ribbons. This not only reduces the cost per page but also offers long-lasting performance for continuous printing tasks. The 3400e’s design incorporates a robust print head that can withstand rigorous use, making it an ideal choice for heavy-duty applications.

In terms of connectivity, the Genicom 3400e supports various interfaces, including parallel, serial, and USB, ensuring compatibility with numerous devices and systems. This flexibility allows businesses to integrate the printer into their existing setups without hassle. Moreover, it supports multiple paper sizes and types, enabling users to print invoices, labels, and reports seamlessly.

Another notable characteristic of the Genicom 3400e is its user-friendly interface. The printer is designed with ease of operation in mind, featuring intuitive controls and an LCD display that provides real-time information about the printer status, helping operators manage tasks efficiently.

Additionally, the printer boasts reliable performance with reduced downtime, thanks to its capability for continuous operation. Its sturdy construction and easy-to-replace components make maintenance straightforward, ensuring that businesses can rely on the Genicom 3400e for their printing needs without interruptions.

In summary, the Genicom 3400e is a powerful dot matrix printer that excels in high-volume printing scenarios, combining speed, reliability, and affordability. Its advanced features and user-centric design make it an excellent choice for organizations seeking efficient printing solutions that stand the test of time.