Genicom 3400e Getting to Know Your Printer

Chapter 1— Getting Started Cd 39 Helvetica CondensedHelvetica

2 EasyCoder 3400e Bar Code Label Printer User’s Manual

Getting to Know Your Printer

Features of your printer include:

• support for direct thermal and thermal transfer printing applications.

Chapters 1 and 2 explain how to load both types of media.

• an internal optional self-strip with integral liner takeup. See Chapter 2,

“Operating the Printer,” for more information.

• an easy-to-use software application called PrintSet. PrintSet makes

configuring your printer, downloading fonts and graphics, and printing

a test label effortless.

• minimal supervision and maintenance.

• support for user-supplied fonts. You can easily download and print user-

supplied fonts. See the PrintSet software application or the IPL

Programming Reference Manual (P/N 066396) for more information.

• support for TrueType. You can easily download and print TrueType

fonts. See the PrintSet software application or the IPL Programming

Reference Manual for more information.

• e series—IEEE 1284 parallel port. Up to 8 ips (inches per second) print

speed with selected media.

Use the following illustrations to familiarize yourself with your printer.

Power/Data

3400

Alert

Feed/Pause

Empty/Pause

Intermec

Media access

door

Feed/Pause

button

Empty/Pause

button

Alert LED

Power/Data

LED

Media

cover

Media

window

3XXXU.002

3400e front view: This illustration shows the features on the front of the 3400e.

Contents

Main Page Page Page 1233* Contents Getting Started Operating the Printer Maintaining the Printer Troubleshooting Optimizing Printer Performance 1233* Using Test and Service Mode 6 A Character Sets I Communications Reference Full ASCII Table Glossary Index Before You Begin Safety Summary Do not repair or adjust alone First aid Resuscitation Global Services and Support Warranty Information Web Support Cd 3 9 Telephone Support Who Should Read This Document? Related Documents Page Getting Started Getting to Know Your Printer Preparing the Printer for Installation Plugging In the Printer Opening the Printer Loading Media for Fanfold Printing Page Printing the Hardware Configuration Test Label What the Hardware Configuration Test Label Tells You If a Hardware Configuration Test Label Does Not Print Connecting the Printer to Your System Connecting Your Printer to a PC Connecting the Printer to a PC Serial Port Connecting the Printer to a PC Parallel Port Connecting Your Printer to a Network Connecting the Printer to an AS/400 Connecting the Printer to a Mainframe Cabling in Noisy Electrical Environments Configuring the Serial Port for Communications EasyCoder 3400e Bar Code Label Printer Users Manual 13 ON Serial I/F Default settings are noted with an* Verifying Printer Communications With Your System Page Operating the Printer Learning How to Operate the Printer Understanding the Front Panel Understanding the Front Panel LEDs LED States for Problems Using the Feed/Pause Button Loading Media Into the Printer Loading Roll Media for Straight-Through Printing Page Loading Media for Self-Strip Printing Page Loading Thermal Transfer Ribbon Page Setting the Media Sensitivity Number Page Setting the MSN for Intermec Media and Ribbon Setting the MSN for Other Media and Ribbon Cd 3 9 Direct Thermal Media Sensitivity Settings Thermal Transfer Media and Ribbon Sensitivity Settings Communicating With the Printer Using the PrintSet Software Using Third-Party Software Using Intermec Printer Language (IPL) Commands Printing a Test Label *0123456789* *0123456789* Maintaining the Printer Inspecting the Printer Tools for Cleaning the Printer Maintenance Schedule Printer Maintenance Schedule (continued) Cleaning the Printhead Page Cleaning the Printer Covers Cleaning the Drive Roller and Tear Bar Cleaning the Media Guides and Media Path Cleaning the Label Sensors Page Page Troubleshooting Troubleshooting Checklist Printer Operation Problems Cd 3 9 Printer Operation Problems (continued) Print Quality Problems Cd 3 9 Print Quality Problems (continued) Communication Problems Preventing Data Loss Optimizing Printer Performance Optimizing and Maintaining Print Quality Correcting Uneven Print Quality Page Adjusting the Label Mark Sensor Cd 3 9 Using the Printer Memory Efficiently How Is the Printer Storage Memory Used? Making the Most of Your Memory Cd 3 9 Increasing Throughput What Is an Image Band? How the Image Bands Command Works Optimizing Print Speed and Image Band Setting Using Test and Service Mode Using Test and Service Mode Procedures EasyCoder 3400e Bar Code Label Printer Users Manual 57 * * ON OFF Printing Test Labels Using Data Line Print Resetting the Memory on Your Printer EasyCoder 3400e Bar Code Label Printer Users Manual 59 ON Setting Configuration Commands in Test and Service Mode OFF Chapter 6 Using Test and Service Mode Cd 39 Helvetica CondensedHelvetica 60 EasyCoder 3400e Bar Code Label Printer Users Manual Setting the Number of Dot Increments Bottom Bank Adjusting the Label Rest Point Setting Emulation Mode Using Forms Adjust *FORMAT* X Forms Adjust Y Forms Adjust Page Page Printer Specifications Dimensions (no options installed) Electrical Requirements Environment Character Sets Fonts and Graphics Media Minimum and Maximum Media Dimensions Printhead Printing Method Printing Speed Ribbon Self-Strip (optional) Printer Options Communication Interface EasyLAN 10i Interface EasyLAN 10i2 Adapter EasyLAN Wireless Option Parallel Interface Pin Descriptions Parallel Interface Pin Descriptions (continued) Bar Code Symbologies Supported The e series printers support the following bar code symbologies. Supported Bar Code Symbologies 2D Symbologies 2D Stacked Symbologies 2D Matrix Symbologies Page Character Sets B International Character Sets Advanced Character Table Emulation Mode Character Table IBM Translation Character Table Appendix B Character Sets Cd 39 Helvetica CondensedHelvetica 80 EasyCoder 3400e Bar Code Label Printer Users Manual Code Page 850 Character Table $%&'() " ! Extended Character Sets Appendix B Character Sets Cd 39 Helvetica CondensedHelvetica !"#$ ~ o Characters in Font c23 OCR A 44XXU071.eps Appendix B Character Sets Cd 39 Helvetica CondensedHelvetica Characters in Font c24 OCR B Size 2 Communications Reference C Communications Protocols Intermec Standard Protocol XON/XOFF Protocol (Software and Hardware Flow Control) XON/XOFF, No Status Protocol Polling Mode D Multi-Drop Protocol User-Defined Protocol Page Host Requirements Communications Boundaries Communications Interfaces RS-232 Serial Interface RS-422 Serial Interface RS-485 Serial Interface Appendix C Communications Reference Cd 39 Helvetica CondensedHelvetica 92 EasyCoder 3400e Bar Code Label Printer Users Manual Printer Serial Port Serial port pin assignments: This illustration shows the serial port pin assignments. EasyCoder 3400e Bar Code Label Printer Users Manual 93 Appendix C Communications Reference Cd 39 Helvetica CondensedHelvetica 94 EasyCoder 3400e Bar Code Label Printer Users Manual Note: Connect pin 1 to shield at one end only. Page Full ASCII Table Cd 3 9 Full ASCII Table (continued) Notes for the Full ASCII Table Full ASCII Control Characters Table Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page *071881-002*