TROUBLESHOOTING GUIDE - OPERATION (CONTINUED)..................................................................... FOR | ||||
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PROBLEM |
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Noisy operation. | • Be sure all door fasteners are tight. |
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• | Be sure garage door is in good repair, properly lubricated and balanced. | |||
| • | Be sure opener is in good repair. |
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| • | Check operating condition of door. See pages 18. Door may need professional repair/ | ||
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| adjustment. |
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Door opener runs | • | Is this opener installed on a one piece door? Normal speed for one piece door is | ||
| lowest speed setting. |
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slow. |
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• If carriage travel is less than 6 feet, opener configures programming for a one piece | ||||
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| door. |
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| • | Check door speed. See page 22. |
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TROUBLESHOOTING GUIDE - POWERHEAD LEDs | FOR | |||
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Powerhead LED | Possible Problem | Solution | ||
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Round LED | Long LED | |||
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| Normal operation | None required | |
OFF | OFF |
| Check power supply | |
No response from unit | Contact a trained door system | |||
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ON/RED/ | ON/RED/ | Limits NOT set properly | Reprogram Limits, see pages | |
STEADY | STEADY | |||
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ON/RED/ | ON/RED/ | Program error | Unplug unit, wait 5 seconds, plug in | |
| Contact a trained door system | |||
FLASHING | FLASHING | Component failure | ||
technician | ||||
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ON/BLUE/ | OFF | Remote NOT programmed | Program remote, see page 9 | |
FLASHING | ||||
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| Program remote using IntelliCode® | |
ON/PURPLE/ | OFF | IntelliCode® 1 remote NOT | 2 remote, see page 9, then program | |
FLASHING | programmed | IntelliCode® 1 remote using | ||
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| instructions on page 10 | |
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| Remove obstruction, recheck unit | ||
ON/RED/ |
| obstruction | ||
OFF |
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FLASHING | Check alignment of | |||
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| interference | and nearest other | |
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| Door contact in up or down | Remove obstruction | |
| ON/RED/ | travel | ||
OFF |
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FLASHING | Door component failure | Check door spring, track, rollers, hinges | ||
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| detected | and fixtures | |
OFF | ON/RED/ | Thermal cutout | DO NOT unplug unit | |
STEADY | Wait until LED clears before operating | |||
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©2011 The Genie Company | 3/2011 | 25 |
