Graco 312353B instruction manual Work Order Pop-up Windows, Sending a Work Order to a Meter

FIG. 56

FIG. 57

If you are editing the RO while Matrix is attempting to add parts to it, the Matrix posting attempt will fail, since an R & R RO can only be edited by one person at any time.

In Matrix, when any posting error occurs, the record associated with this work order will turn red in the meter dispense history and Matrix will generate a popup win- dows explaining the problem. You can manually retry the posting or cancel by right-clicking on the Work Order in the Meter Dispense History and selecting Retry Post- ing Charges.

If no fluid was dispensed (dispense volume is 0), Matrix will not attempt to post charges of any kind to an R & R RO.

Operator Screens

Sending a Work Order to a Meter

If the PC cannot send a work order to the chosen meter for any reason, a Retry/Cancel pop-up box, as shown in FIG. 61, will be displayed. Clicking Retry will make the PC attempt to send the work order again. Clicking Can- cel will do just that, effectively deleting the work order at the PC; no more retries will be attempted.

There are several system conditions that can cause this to happen:

1.The battery in the meter is very low or dead. With a dead battery, the meter cannot communicate to the PC. Replace the battery with a fully charged battery.

2.The meter is already in the process of accepting a work order (possibly from another Matrix PC). Wait ten seconds and try sending it again.

3.A poor RF signal between transceiver and meter can cause the work order to not be successfully delivered to the meter. You may need to move the transceiver closer to the meter.

4.A meter cannot accept work orders while it is dis- pensing fluid. It is unlikely that the meter and PC will get out of synch for this to happen. At the meter, end the dispense; the meter’s end-of-dispense message to the PC will cause the two to get back in synch.

Work Order Pop-up Windows

The system is not always able to send new work orders from the PC. If this is the case, one of the fol- lowing pop-up windows will appear to inform you that the work order was not received by the meter.

1.Work Order Limit (FIG. 58). This message appears when the PC has five open work orders associated with the meter being addressed. No RF communica- tion is attempted when this message appears. At least one work order will need to be processed or removed before a new one can be loaded.

FIG. 58 Work Order Limit

2.Work Order Already In Process (FIG. 59). This message appears when the PC is attempting to send another work order. No RF communication is

30 312353B