Troubleshooting the Cordless System | Hand Held Products 2020/5620

If you aren’t sure what programming options have been set in the base, or if you want the factory default settings restored, scan Resetting the Standard Product Defaults on page 10-4.

Troubleshooting the Cordless System

The scanner must be linked to the base for the system to work properly. See "Linking Scanner to Base" on page 1-6.

12 - 4

IMAGETEAM™ 2020/5620 System Manual

Image 154

Hand Held Products 2020/5620 system manual Troubleshooting the Cordless System

Contents

System Manual Disclaimer Statement of Agency Compliance Regulatory and Safety Approvals for the IT2020/IT5620Parameter Specification FCC Class B Compliance Statement Canadian Compliance CE Compliance Bluetooth Qualified Product Regulatory Approvals for Bluetooth Radio DevicesBluetooth Radio Device R&TTE Compliance Statement Parameter Specification RF Approvals Tick Statement UL and cUL StatementTÜV Statement Mexico Required Safety Labels 0682 Table of Contents Terminal Interfaces Data Editing Data Formatting Matrix 2 of 5 Message Length Interface Keys Visual Menu Appendix a Getting Started About This Manual Models Unpacking the SystemModels Description About the Battery Cordless System Main Components Proper Disposal of the Battery Battery Recommendations Condition Automatic Base Charge ModeBattery Charge Off Full Charge Rate Unlinking the Scanner Linking Scanner to BaseLink Modes IT5620 Imager Green LED Red LED IT2020 Cordless Base Locked Link Mode Open Link Mode Alarm Sound Type Out-of-Range AlarmDuration IT5620 LED Sequences and Their Meaning Data Accumulation ModeBeeper and LED Sequences and Their Meaning IT2020 LED Sequences and Their Meaning Charge Condition Charge Status Indicator Green LED System Condition System Status Indicator Red LEDBasic Operation of the Cordless System System Conditions Cordless Scanner Connecting the Base When Powered by Host Keyboard Wedge Communication Between the Cordless System and the Host Disconnect Plug and Play Resetting the Standard Product DefaultsReading Techniques Good Read Bad Read Laptop Direct Connect Option SettingKeyboard Wedge Connection RS-232 Wand Emulation Plug & Play Symbology Suffix IBM 4683 Ports 5B, 9B, and 17 Interface Connecting the Base with USB IBM SurePos USB PC or Macintosh Keyboard USB HID USB Com Port Emulation Connecting the Base with Serial Wedge Imageteam 2020/5620 System Manual Terminal Interfaces Terminal ID Supported Terminals Terminal Models Terminal ID USB Hidpos Keyboard Country Keyboard Style Keyboard Modifiers Connecting the Base with RS-232 Serial Port RS-232 Baud Rate RS-232 Word Length Data Bits, Stop Bits, and Parity RS-232 Handshaking Host ACK Selection Host ACK Enable 0ESC4ESC5ESC6 IT2020-5 Host Escape Commands Command Action Wand Emulation Wand Emulation Connection Wand Emulation Transmission Rate Wand Emulation Polarity Wand Emulation Idle Wand Emulation Delay Between BlocksWand Emulation Data Block Size Wand Emulation Overall Checksum Output Good Read IndicatorsBeeper Volume Good Read Beeper Good Read Beeper Duration Good Read Beeper Pitch Good ReadLED Good Read User-Specified Good Read Delay Good Read DelayNumber of Beeps Good Read Manual/Serial Trigger, Low Power Scanner Trigger Modes Hands Free Time-Out Presentation ModeAutomatic Trigger Reread Delay User-Specified Reread Delay Centering Window Output Sequence Editor Output Sequence OverviewRequire Output Sequence Code I.D Length Output Sequence EditorRequire Output Sequence Character Match Sequences Output Sequence Example SEQBLK62999941FF6A999942FF69999943FF SEQBLK62001241FF6A001342FF69001243FF Seqblk No Read Multiple SymbolsVideo Reverse Prefix/Suffix Overview Data EditingPoints to Keep In Mind To Add a Prefix or Suffix Scan the Add Prefix or Add Suffix symbolScan Add Suffix To Clear One or All Prefixes or Suffixes To Add a Carriage Return Suffix to all SymbologiesScan the Clear One Prefix or Clear One Suffix symbol Prefix Selections Suffix Selections Intercharacter, Interfunction, and Intermessage DelaysFunction Code Transmit Intercharacter Delay User Specified Intercharacter Delay Interfunction Delay Intermessage Delay Data Format Editor Introduction Scan the Enter Data Format symbol Primary/Alternate FormatData Formatting To Add a Data Format Other Programming Selections Data Format Editor CommandsEditor Commands Clear One Data Format Move Commands Data Format Editor Data Formatter Alternate Data Formats Imageteam 2020/5620 System Manual All Symbologies SymbologiesIntroduction Message Length Codabar Start/Stop Characters CodabarCodabar Check Character Codabar Concatenation Codabar Codabar Message Length CodeCode 39 Start/Stop Characters Code 39 Check Character Code 39 Message Length Code 39 Append Code 32 Pharmaceutical Paraf Full Ascii Code 39 Code Interleaved 2Check Digit Interleaved 2 of 5 Message Length Code 93 Message Length Code 93 Code Iata Code 2 Code 2Code 2 of 5 Message Length Matrix 2 Iata Code 2 of 5 Message Length Matrix 2 of 5 Message Length Check Digits Required Code 11 Message Length Code 128 Message Length Isbt 128 ConcatenationCode 128 Code Code 128 Function Code Transmit TelepenTelepen Output Telepen Message Length UPC a Check Digit UPC a Addenda UPC a Number SystemUPC a Addenda Required UPC-A/EAN-13 with Extended Coupon Code UPC a Addenda Separator UPC E0 and UPC E1 Expand UPC E0 and UPC E1UPC E0 and UPC E1 Addenda Required UPC E0 Check Digit UPC E0 and UPC E1 Addenda SeparatorUPC E0 Number System UPC E0 Addenda EAN/JAN 13 Check Digit EAN/JAN 13 Addenda Required EAN/JAN 13 AddendaEAN/JAN 13 Addenda Separator Isbn Translate EAN/JAN 8 Check Digit EAN/JAN 8 Addenda Required EAN/JAN 8 AddendaEAN/JAN 8 Addenda Separator MSI Check Character MSI Message Length Plessey CodePlessey Message Length RSS-14 RSS Limited Eanucc Emulation RSS ExpandedRSS Expanded Message Length China Post Code China Post Message Length PosiCode Korea Post CodeKorea Post Message Length PosiCode a and B PosiCode Message Length Codablock F Trioptic CodeCodablock F Message Length Code 16K Code 16K Message Length Code 49 Message Length Keyboard Function Relationships Interface KeysFunction Code HEX/ASCII Value Full Ascii Ctrl + Country Codes Compatibles Telex, Harris Supported Interface KeysIBM AT/XT PS/2 Compatibles IBM XTs IBM, DDC, Memorex Supported Keys Memorex Telex SYN PF1 ETB PF2 Can PF3 PF4 SUB PF5 ESC PF6 PF7 PF8 PF9 Esprit 200 Ansi Ascii HEX Apple Mac/iMac Utilities To Add a Test Code I.D. Prefix to All SymbologiesReset Scanner Show Software Revision Temporary Visual Menu 2003 Configuration Visual Menu 2003 Introduction Installing Visual Menu 2003 from the WebVisual Menu Visual Menu 2003 Operations Imageteam 2020/5620 User’s Guide Conventions Serial Programming CommandsMenu Command Syntax Bold Tag Field Usage Query CommandsName Field Usage Optional SubTag Field Usage Examples of Query Commands Concatenation of Multiple CommandsResponses Enter cbr? Response CBRENA1ACK Trigger CommandsCK20ACK Menu Commands Setting Serial Selection Command KBDSTY0 TERMID64 Output Selections BEPLVL3 Prefix/Suffix Selections TRGSTO#### Symbologies Data Formatter Selections CBRCK20 C93DFT ISBENA1 UPAARQ0 E13ARQ0 PLSMIN## POSENA0 POSENA1 Imageteam 2020/5620 System Manual Imageteam 5620 Product Specifications Product SpecificationsParameter Specification Imageteam 2020 Product Specifications Imageteam 5620 Depth of Field Pinouts Standard Cable Standard Cable Pinouts Wand Emulation Serial Output Standard Cable USB Imageteam 2020/5620 System Manual Cleaning the Scanner’s Window MaintenanceMaintenance Inspecting Cords and Connectors Changing the IT5620 Battery Troubleshooting BaseReplacing the IT2020 Interface Cable Troubleshooting Scanner Charge mode is turned on. See Base Charge Mode on Troubleshooting the Cordless System Obtaining Factory Service Customer Support North America/Canada Limited WarrantyTechnical Assistance Asia Imageteam 2020/5620 System Manual Imageteam 2020/5620 System Manual Symbology Chart Appendix a Ascii Conversion Chart Code Imageteam 2020/5620 System Manual Code Page Mapping of Printed Bar Codes CP ISO646Page Interleaved 2 Code Codabar Page Programming Chart HHP, Inc