Technical Assistance

If you need assistance installing or troubleshooting your scanner, please call your Distributor or the nearest Hand Held Products technical support office:

North America/Canada:

Telephone:

(800) 782-4263, Option 4 (8 a.m. to 6 p.m. EST)

Fax number:

(315) 685-4960

E-mail:

support@HHP.com

Europe, Middle East, and Africa:

Telephone-

European Ofc: Int+31 (0) 40 29 01 600

U.K. Ofc:

Int+44 1925 240055

E-mail:

euro_support@HHP.com

Asia:

Int+852-2511-3050 or 2511-3132

Telephone:

E-mail:

asia_support@HHP.com

Latin America:

Telephone: (239) 263-7600

E-mail: la_support@HHP.com

Limited Warranty

Hand Held Products, Inc. d/b/a HHP (“HHP”) warrants its products to be free from defects in materials and workmanship and to conform to Hand Held Products’ published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any Hand Held Products product which is (i) improperly installed or used; (ii) damaged by accident or negligence, including failure to follow the proper maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-static discharge,

(D)operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than Hand Held Products or its authorized representatives.

This warranty shall extend from the time of shipment for the duration published by Hand Held Products for the product at the time of purchase ("Warranty Period"). Any defective product must be returned (at purchaser’s expense) during the Warranty Period to Hand Held Products’ factory or authorized service center for inspection. No product will be accepted by Hand Held Products without a Return Materials Authorization, which may be obtained by contacting Hand Held Products. In the event that the product is returned to Hand Held Products or its authorized service center within the Warranty Period and Hand

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Hand Held Products 2020/5620 system manual Technical Assistance, Limited Warranty, North America/Canada, Asia