13

Customer Support

Obtaining Factory Service

Hand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.

North America

Hand Held Products Corporate Offices

Telephone: (800) 782-4263, Option 3

Fax: (704) 566-9904

E-mail: ProductService@HHP.com

Latin America

Hand Held Products Latin America

Telephone: (941) 263-7600

Fax: (941) 263-9689

Brazil

Hand Held Products Brazil

Telephone: +55 (21) 2494-7060

Fax: +55 (21) 2494-5033

E-mail: suporte@HHP.com.br

Europe, Middle East, and Africa

Hand Held Products Europe

Telephone:+ 31 (0) 40 29 01 633

Fax: + 31 (0) 40 2901631

E-mail: EuroService@HHP.com

Asia Pacific

Hand Held Products Asia/Pacific

Telephone: +852-2511-3050

Fax: +852-251-13557

E-mail: asia_support@HHP.com

Japan

Hand Held Products Japan

Telephone: +81-3-5770-6312

Fax: +81-3-5770-6313

E-mail: kobayashit@HHP.com

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Hand Held Products 2020/5620 system manual Customer Support, Obtaining Factory Service