4

Troubleshooting

Situation

Solution

 

 

 

• Connect the power cord properly.

 

• Check if the power LED is on or not.

 

• Press power on the control panel or remote

 

control.

 

• Press source to cycle through connected

No picture and sound.

video sources.

• Press channel up or channel down to

 

 

switch to other TV stations.

 

• Check the Air/Cable OSD settings. See

 

“Air/Cable” on page 47.

 

• Make sure all cables are connected

 

properly.

 

 

 

• Check the antenna and cable connections.

No picture, or poor picture, sound is OK.

• Adjust the brightness in the OSD menus.

 

See “Brightness” on page 41.

 

 

Picture is not in color.

• Adjust the saturation in the OSD menus.

See “Saturation” on page 41.

 

 

 

 

• Make sure the source device is functioning

 

properly.

Picture is OK, no sound.

• Make sure the audio cable is connected

securely.

 

• Turn the mute off.

 

• Press volume up on the control panel or

 

remote control.

 

 

One of the speakers has no sound.

• Adjust the balance in the OSD menus. See

“Balance” on page 43.

 

 

 

Cannot receive some TV channels using

• Try the Auto Program function in the OSD

“TV Setting” menu. See “Auto Search” on

cable TV.

page 47.

 

 

 

Want to reset TV settings.

• Use the Reset function in the OSD menu.

 

 

 

• If OSD items are colored in light blue, the

Cannot operate menus.

system is in a state such that those settings

 

are not available.

 

 

Forgot parental control password.

• Use the master password 0928

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HANNspree MAK-000039 manual Troubleshooting, Situation Solution