Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. Continued

c. Defective valve.

Turn the valve knob to the ON position. Place the

 

 

ON/OFF switch in the ON position. Check the millivolt

 

 

meter a the thermopile terminals. The millivolt meter

 

 

should read greater than 125mV. If the reading is ac-

 

 

ceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

 

 

 

d. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

e. Wall switch or wires are defective.

Follow the corrective action in Symptom and Pos-

 

 

sible Cause 1.a above. Check the switch and wiring.

 

 

Replace where defective.

 

 

 

4. Frequent pilot outage

a. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to drop

maximum flame impingement. Follow lighting instruc-

 

out.

tions carefully.

 

 

 

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

 

 

b. Inner vent pipe leaking exhaust gases back into

Check venting system for damage. Replace/repair

in operation.

the system.

improperly assembled pipe sections.

 

 

 

 

 

c. Glass too loose and air tight packet leaks in

Replace glass panel assembly.

 

corners after usage.

 

 

 

 

 

d. Bad thermopile or thermocouple.

Replace if necessary.

 

 

 

 

e. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it.

 

 

 

 

b. Improper air shutter setting.

Adjust the air shutter located on the control panel.

 

 

 

 

c. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

Heat & Glo • SL-750TRS-IPI-E, SL-550TRS-IPI-E, SL-350TRS-D, SL-350TRS-IPI2120-900 Rev. D • 6/07

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Hearth and Home Technologies SL-350TRS-IPI, SL-750TRS-IPI-E Troubleshooting, Symptom Possible Cause Corrective Action

SL-550TRS-IPI-E, SL-350TRS-IPI, SL-750TRS-IPI-E, SL-350TRS-D specifications

Hearth and Home Technologies has made a significant impact in the hearth and home industry with its innovative line of gas fireplaces, specifically the SL-350TRS-D, SL-750TRS-IPI-E, SL-350TRS-IPI, and SL-550TRS-IPI-E models. Each of these units offers a unique combination of design and functionality, catering to diverse consumer needs.

The SL-350TRS-D is designed to create an inviting ambiance with its linear design and clean lines. It features a powerful remote control system, allowing users to adjust the flame height and heat output effortlessly. The advanced burner technology provides a realistic flame presentation that enhances the overall aesthetic of any space. Additionally, the direct vent system ensures optimal efficiency, channeling combustion gases outside while drawing in fresh air for combustion.

Moving on to the SL-750TRS-IPI-E, this model expands on the features of its predecessor, delivering higher heat output and an even larger viewing area. It includes an Integrated Piezo Ignition (IPI) system that ignites the fireplace at the push of a button, enhancing user convenience. The SL-750TRS-IPI-E also comes with adjustable flames and a selection of decorative media, allowing customers to customize the look to fit their home decor.

The SL-350TRS-IPI offers similar functionalities as the other models but incorporates additional energy-saving technologies. Its modulating gas valve allows for precise temperature control, reducing fuel consumption while maintaining comfortable warmth. Furthermore, this model is equipped with an intuitive smartphone application, providing users with remote access to control the fireplace from anywhere in the home.

Lastly, the SL-550TRS-IPI-E bridges the gap between the other units in terms of size and heat production. Like the SL-750, it features the IPI system for easy ignition and impressive design aesthetics. Its larger viewing area showcases a captivating flame display that serves as a focal point in any room. The fireplace also boasts heat management solutions, allowing for optimal warmth distribution without compromising on energy efficiency.

Overall, Hearth and Home Technologies' SL series offers advanced features and innovative technologies that cater to today’s energy-conscious consumers while creating an appealing environment. With their stylish designs, customizable options, and user-friendly functionalities, these models are set to elevate any home's ambiance. Whether you are looking for efficient heating or a modern design element, these gas fireplaces bring warmth, convenience, and style to the forefront.