Troubleshooting, Problem Possible Solution | Insignia HRSD16

Troubleshooting

E

Troubleshooting

Problem		Possible Solution

No Power		• Check power cord connections.
		• Confirm that there is power at the outlet.

No Live Video		• Check camera video cable and connections.
		• Check monitor video cable and connections.
		• Confirm that the camera has power.
		• Check camera lens settings.

Live Video Very Bright		If a cable is attached to the Loop connector, make
		certain it is connected to a properly terminated
		device.

DVR has stopped recording		If hard disk drive is full, you will either need to delete
		video or set the DVR to the Overwrite Mode.

The icon	displays,	When the DVR is in the Pre-Event recording mode,
however, the DVR is not		the yellow	and	display when there is no
recording.		event, and the DVR is not recording. The red and
		display when any event occurs and the DVR
		starts recording.

Document 800-00918 Rev E	143
12/07

Image 143

Insignia HRSD16 manual Troubleshooting, Problem Possible Solution

Contents

HRSD8, HRSD16 Revisions Issue Date Revisions CE Compliance Explanation of Graphical SymbolsFCC Compliance Statement Weee Waste Electrical and Electronic Equipment Weee ComplianceRoHS Contents Appendix B Text-In Query Examples Appendix a USB Hard Disk Drive Preparation Figures Page Figure B-1 Query Example 135 Figures Tables Tables About This Document Overview of Contents About Cautions and Warnings Page Risk of explosion if battery is replaced by an incorrect Page Keys on the keyboard Press Ctrl+C Swiss721Lt BT Font What it represents Example Introduction Features Technical Overview Typical DVR Installation for the HRSD8/16 DVR Introduction Required Installation Tools InstallationPackage Contents Serial RS-232C port Power cord connector Connecting the Video SourceConnecting the Loop Through Video Using a Spot Monitor Connecting AudioConnecting the Monitor Using a Computer Monitor RS-232C Port Connecting the DVR for Remote AccessConnecting the RS-232C Port Connecting the Network Port Ground Connecting Alarm Inputs and OutputsConnecting the RS485 Port RS485 Port USB Ports Connecting USB PortsFactory Reset 13 Power Cord Connector Connecting the Power Cord Installation Front Panel Controls Configuration 16-Channel DVR Front Panel Controls Position Function Channel DVR Front Panel Controls Position Function Position Control Function Channel DVR Front Panel Controls Logging Setup ScreenLogin Screen Virtual Keyboard Using the Virtual KeyboardInformation Screen Upgrading the System Software Upgrade Screen Exporting Current DVR Settings Importing Saved DVR Settings Viewing the System Log Setup Export Screen Clear All Data… Setting Up the Date and TimeOther Options in the Information Screen Information Screen Options Action 11 Holiday Setup Screen Setting Holidays Synchronizing with a Standard Time Server Storage Screen Information Formatting a Device for RecordingCapacity Format Storage Status Using the Information Column Configuration If there is a This means that User Setup ScreenViewing All the Users in a Group Changing the Authority Levels Assigned to a Group Adding a Group Adding or Changing a User’s PasswordDeleting a User or an Entire Group New Group Authority Level Assignments Action Shutdown UpgradeSetup Alarm-Out Control Options for the New User Adding a User Logout Screen Network & Notification SetupShutting Down the DVR Logging Out of the DVR Configuring the Network Setting up the Network Configuring the LAN Parameters Manually Setting Up the LAN 25 Port Numbers Setup Screen Using the Current LAN Settings Using Dhcp 26 LAN Dhcp Setup Screen Configuring the LAN Using Adsl 28 Modem Setup Screen Setting Up the Modem Stop Bit Dvrns SetupModem Setup Screen Options Option Action Enable Data Bit Use NAT Dvrns Setup Screen Options OptionActionDvrns Server Port Configuring Mail Notification Settings Notification Setup Recipient Configuring Notification Callback SettingsNotification Mail Setup Screen Options Option Action Sender Outside Line Call IP AddressRetry Modem Devices Menu Configuring DevicesConfiguring the Camera Setup Adding a Camera to the PTZ List 34 Camera PTZ Setup Screen PTZ Device List Audio Setup ScreenConfiguring a PTZ Camera in the Port Setup Window 37 Audio Setup Screen Alarm-Out Screen Dwell Time Creating a Schedule for Alarm-Out Display Screen Adjusting the Transparency of the On-Screen Display Selecting the Display Sequence for the Main Monitor Adjusting the On-Screen Display MarginsSetting Up Sequences for the Display Main Monitor Defining the Screen Layout Adjusting the Display Dwell Time 43 Spot Monitor Screen Remote Control Screen Record Menu Recording SettingsRecord Screen Auto Deletion Record Setup Screen Options Action RecycleResolution Event Record Dwell Scheduling Recording Times Schedule Screen Default Setup Screen Setting Recording DefaultsSettings Default… Pre-Event Screen 49 Pre-Event Setup Screen Event Menu Event SettingsAlarm-In Screen Actions 1 Setup Screen Initial settingsSetting the DVR Actions in Response to Alarm Input Selecting a Camera for Recording Setting Alarm-Out Actions Actions 2 Setup Screen Setting Alarm-In Notifications Associating Spot Monitors with Cameras Selecting PTZ Presets Adjusting the Sensitivity of the Motion Detection Motion Detection SetupMotion Detection Settings Tab 56 Motion Detection Sensitivity Screen Defining the Motion Detection Area Watching How the DVR Reacts to Motion Adjusting the Motion Ignoring IntervalMotion Detection Zone Setup Screen Menu Changing the Number of Motion Detection Blocks Motion Detection Actions Tabs Setting Up Sensitivity Levels for the Daytime RangeActions 1 Tab settings 60 Motion Detection Actions 1 Screen Selecting a Camera or Cameras for Recording Actions 2 Tab settings Setting Motion Detection Notifications Video Loss Screen 62 PTZ Preset Screen 63 Video Loss Settings Screen Setting the Sensitivity for Video Loss 64 Video Loss Actions 1 Screen 65 Video Loss Notify Menu Setting Video Loss Notifications Text-In Screen 67 Text-In Settings Screen 68 Port Setup Screen Page 69 Text-In Actions 1 Screen Setting Text-In Notifications 70 Text-In Actions 2 Screen System Event Screen Setting an Automatic Recording Self-Check Schedule Setting an Automatic System Self-Check Schedule Checking for Bad Sectors on the Disk Setting an Automatic Alarm-In CheckSetting Up Automatic Storage Check-Up Setting a Disk Almost Full Notification 74 S.M.A.R.T Setup Screen Setting Up System Event Actions 75 System Event Actions Screen 76 Event Status Screen Event Status Screen Configuration 102 12/07 OperationZOOM/PTZ Button Button Document 800-00918 Rev E Network LED Power LED USB Connectors Exiting the Active Cameo mode Using PIP ModeActive Cameo Mode Turning On the Active Cameo Mode Adjusting the Image Freeze ModeZoom Mode If you choose After you’ve pressed SEQUENCE, the DVR Browsing with Sequence ModeEntering the Sequence Mode Exiting Sequence Mode Using a Mouse During Live Monitoring Next Group Right Mouse Button Menu Functions Option FunctionPIP, 2x2, 3x3 Previous Group Then the DVR displays Covert Camera SettingsReturning to Live Monitoring Mode Event Monitoring Sequence Menu Spot MonitoringViewing Images from Covert Cameras Selecting the Camera to Display on a Spot Monitor Controlling the PTZ Cameras PTZ ModeEntering the PTZ Mode Saving Camera Position Settings as Presets Positioning the PTZ Cameras Using the Front Panel Buttons PTZ Toolbar Tools Icons Action Loading a PresetUsing a Mouse for Convenient PTZ Control PTZ Toolbar Panic Recording Exiting the PTZ ModeRecording Video Recording Audio Playing Recorded Video Cameo Playback Button Functions ButtonFunction Button Function Using the Mouse for PlaybackSearching Video Playback Button Functions Go to the Last Search MenuSearch Menu Options Option Function Go to the First Calendar Search Go to the Date/Time Event Log Search 14 Event Log Search Screen Narrowing Your Event Search Using Option Motion Alarm-InEvent Log Search Options Action From Event Log Search Options OptionAction Video Loss Self-Diagnostic EventsText-In Search 16 Text-In Search Screen Narrowing Your Text-In Search Using Option Name 11 Text-In Search Options Action FromChannel Text Input Device Line Motion SearchText-In Search Options Action Comp Value Zone Motion Search OptionsOption Action From 12 Motion Search Options Option Action Sensitivity Copying Video Clips Using the Clip-Copy Screen File name Password14 Clip Copy Options Action From Dest Naming a Video Clip File Using the DVR While Backing Up Video Operation Preparing the USB-IDE hard disk drive in Windows USB Hard Disk Drive Preparation Fdisk Option menu, choose 5. Change current fixed disk drive Query Example Text-In Query Examples Figure B-2 Query example Figure C-1 ClipPlayer Screen Reviewing Video Clips Option ClipPlayer Function Select from Save , Print , Info , Image Processing , Video Reviewing Video Clips 140 Figure D-1 Time Overlap Time Overlap Time Overlap 142 Problem Possible Solution Troubleshooting Troubleshooting 144 Master Unit Slave Unit Connector Pinouts Connector Pinouts 146 Map of Screens Map of Screens 148 System Log Notices System Log Notices 150 Number Description Error Code NoticesSystem Upgrade Related Clip Copy Related Inputs/Outputs SpecificationsVideo specifications General ConnectorsStorage Index Page Loading a PTZ preset 114 positioning PTZ cameras Page Page +1.800.796.CCTV North America only HVSsupport@honeywell.com