User Manual |
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Aolynk DR811/DR814 ADSL2+Broadband Router | 8 Troubleshooting |
8 Troubleshooting
This chapter suggests solutions to problems you may encounter in installing or using the ADSL router, and provides instructions for using several IP utilities to diagnose problems.
Contact Customer Support if these suggestions do not resolve the problem.
8.1 Troubleshooting Suggestions
Table
Problem | Troubleshooting Suggestion | |
LEDs |
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Power LED | Verify that you are using the power cable provided with the device | |
does not | and that it is securely connected to the ADSL router and a wall | |
illuminate | socket/power strip. | |
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| |
Link LED does |
| |
not illuminate | Verify that a standard telephone cable (called an | |
after phone | the one provided is securely connected to the DSL port and your | |
cable is | wall phone port. | |
attached. |
| |
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| |
| Verify that the Ethernet cable is securely connected to your LAN | |
| hub or PC and to the ADSL router. Make sure the PC and/or hub | |
| is turned on. | |
| Verify that you are using a | |
| uplink port on a hub or a | |
LINK LAN LED | you connect the device to an ordinary hub port (not uplink), you | |
must use a | ||
does not | at each end of the cable | |
illuminate after | ||
down. Looking at the wires from left to right, if the first, second, | ||
Ethernet cable | third, and sixth wires are in the same color on the two connectors, | |
is attached. | ||
then it is a | ||
| ||
| on one connector should be in the same color as wire 3 on the | |
| other. The same is true with wires 2 and 6.) | |
| Verify that your cable is sufficient for your network requirements. | |
| A 100 Mbps network (10BaseTx) should use cables labeled CAT | |
| 5. A 10Mbps network may tolerate lower quality cables. | |
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Internet Access |
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