User Manual

 

 

Aolynk DR811/DR814 ADSL2+Broadband Router

8 Troubleshooting

 

 

 

 

 

Problem

Troubleshooting Suggestion

 

 

My changes to

Be sure to confirm all changes by clicking the <Apply> button, and

 

the web pages

to enter the Save Configuration page and save the changes

 

are not being

after completing all settings for them to take effect when the router

 

retained.

is powered on again.

 

 

 

 

 

8.2 Diagnosing Problem Using IP Utilities

8.2.1 ping

Ping is a command you can use to check whether your PC can recognize other computers on your network and the Internet. A ping command sends messages to the computer you specify. If the computer receives the messages, it sends messages in reply. To use the command, you must know the IP address of the computer with which you are trying to communicate.

On Windows-based computers, you can execute a ping command from the Start menu. Click the Start button, and then click Run. In the Open text box, type a statement such as the following:

ping 192.168.1.1

Click OK. You can substitute any private IP address on your LAN or a public IP address for an Internet site, if known.

If the target computer receives the messages, a Command Prompt window is displayed:

Figure 8-1Using the ping utility

If the target computer cannot be located, you will receive the message Request timed out.

Using the ping command, you can test whether the path to the ADSL router is working (using the preconfigured default LAN IP address 192.168.1.1) or another address you assigned.

You can also test whether access to the Internet is working by typing an external address, such as that for www.yahoo.com (216.115.108.243). If you do not know the IP

67

Page 70
Image 70
Huawei Aolynk DR811, Aolynk DR814 user manual Diagnosing Problem Using IP Utilities, Ping