Heat & Glo LifeStyle 6000TRS-CE manual Standing Pilot Troubleshooting

Standing Pilot Troubleshooting

Symptom	Possible Cause	Corrective Action
1. After repeated	a. Defective ignitor	Check the spark at the electrode and pilot.
triggering of		If no spark and electrode wire is properly
the red or black		connected, replace the ignitor.
piezo button, the	b. Defective pilot or	Using a match, light the pilot. If the pilot
spark ignitor will	misaligned electrode	lights, turn off the pilot and trigger the red
not light the pilot.	(spark at electrode)	or black piezo button again. If the pilot
		lights, an improper gas/air mixture caused
		the bad lighting and a longer purge period
		is recommended. If the pilot will not light,
		ensure that the gap at the electrode and
		pilot is 0.3 cm to have a strong spark. If the
		gap is OK, replace the pilot.
	c. No gas or low gas	Check the remote shut-off valves from the
	pressure	fireplace. Usually, there is a valve near the
		gas main. There can be more than one (1)
		valve between the fireplace and the main.
	d. No LP in the tank	Check the LP (propane) tank. You may be
		out of fuel.
2. The pilot will	a. Defective thermocouple	Check that the pilot flame impinges on the
not stay lit		thermocouple. Clean and/or adjust the pilot
after carefully		for maximum flame impingement.
following		Ensure that the thermocouple connection
the lighting		at the gas valve is fully inserted and tight
instructions.		(hand tighten plus 1/4 turn).
		Disconnect the thermocouple from the
		valve, place one millivolt meter lead wire
		on the tip of the thermocouple and the
		other meter lead wire on the thermocouple
		copper lead. Start the pilot and hold the
		valve knob in. If the millivolt reading is less
		than 15mV, replace the thermocouple.
	b. Defective valve	If thermocouple is producing more than 15
		millivolts, replace faulty valve.
3. The pilot is	a. ON/OFF switch or wires	Check the ON/OFF switch and wires for
burning, there is	defective	proper connections. Place the jumper wires
no gas burner,		across the terminals at the switch. If the
the valve knob		burner comes on, replace the defective
is in the ON		switch. If the switch is OK, place the jumper
position, and the		wires across the switch wires at the gas
ON/OFF switch		valve. If the burner comes on, the wires are
is in the ON		faulty or connections are bad.
position.	b. Thermopile may not be	If the pilot flame is not close enough
	generating sufficient	physically to the thermopile, adjust the
	millivoltage	pilot flame.
		Be sure the wire connections from the
		thermopile at the gas valve terminals are
		tight and that the thermopile is fully inserted
		into the pilot bracket.

5

Trouble- shooting

With proper instal- lation, operation, and maintenance your gas fireplace will provide years of trouble-free service. If you do experience a problem, this trou- bleshooting guide will assist a quali- fied service person in the diagnosis of a problem and the corrective action to be taken. This trou- bleshooting guide can only be used by a qualified service technician.

Heat & Glo • 6000TRS-CE • 2049-900 Rev. Q • 2/11 41