■ Troubleshooting

Batteries/Power

Problem

Cause

Action

 

The camera

The batteries are not set correctly.

→Set the batteries correctly

P17

doesn,t turn on.

Battery power is exhausted.

→Replace the batteries with new ones

P17

 

Malfunction of the internal system,

→Remove/disconnect the batteries/AC

 

etc.

adapter and wait five seconds or more,

 

 

set/connect the batteries/AC adapter

 

 

correctly and then press the power button.

 

 

 

 

The AC adapter (sold separately) is

→Connect the AC adapter (sold separately)

 

not connected correctly.

correctly P51 .

 

 

 

 

 

The batteries

The camera is used in extremely cold

 

run out quickly.

temperatures.

 

 

 

 

 

 

 

Images are captured at high resolutions

 

 

or the flash is usedfrequently.

 

 

 

 

 

The camera turns

The Power Off Time function was activated. →Turn on the power again.

 

off suddenly.

Battery power is exhausted.

→Replace the batteries with new ones

P17

The remaining

The camera is used in extremely high or

 

battery power is

low temperatures.

 

 

not displayed

 

 

 

Battery power is exhausted.

→Replace the batteries with new ones

P17

correctly.

 

 

 

The flash is being charged (immediately →Wait until the flash is fully charged. after switching to the flash mode).

Capturing Still Images/Videos

Problem

Cause

Action

 

The LCD monitor

The camera is in Playback mode.

→Press the MODE button to switch to Still

doesn,t show the

 

Image Capture mode

P11

 

subjects.

 

 

 

 

The LCD monitor display is set to the

→Press the display

button (

P) to

 

 

Display Off mode.

switch the LCD monitor display mode

 

 

 

 

P15 .

 

 

 

 

 

Problem

Cause

Action

Image/video

The shutter button was pressed while

→Wait until the recording of the current image

cannot be

another image was being recorded.

finishes before capturing a new image.

captured.

 

 

The shutter button was pressed while

→Wait until the viewfinder lamp stops

 

 

the flash was charging.

blinking before capturing an image.

Still images were taken while the camera was →Press the MODE button to switch to Still

 

in Playback mode or Video Capture mode.

Image Capture mode

P11 .

 

 

Videos were taken when the camera was in

→In the Still Image Capture mode, press the

 

Still Image Capture mode or Playback mode.

MENU button and then select Video

 

 

 

 

Capture mode P33 .

 

 

 

 

 

 

 

 

The Power Off Time function was activated

→Turn on the power again.

 

 

 

and the camera was turned off.

 

 

 

 

 

 

 

 

 

 

 

The available memory space is low.

→Reduce the image size.

 

 

 

 

 

→Delete images from the internal memory or

 

 

 

the memory card P39 , or swap the

 

 

 

memory card with another

P23 .

 

 

 

 

 

The write-protect switch on the memory card

→Unlock the write-protect switch on the

 

is locked (the message Card Locked! is shown

memory card P24 .

 

 

 

on the LCD monitor).

 

 

 

 

 

 

 

 

 

 

 

 

The flash

The flash mode is set to

(Suppressed

→Set the flash mode to

(Auto),

(Red-

doesn,t work.

Flash (default setting)).

 

Eye Reduction (Auto)),

(Night Scene),

 

 

 

or

(Forced Flash)

P30 .

 

 

 

 

 

 

 

The camera is in Close-Up

mode.

→Switch to Standard

mode and then select

 

 

 

the flash mode again P31 .

 

 

 

 

 

 

The subjects are too bright.

 

→Switch to the forced flash mode P30 .

 

 

 

The flash was used

The subjects are too far away.

→Bring the subjects within the effective flash-

but the captured

 

 

interlocked range

 

 

 

image is still dark.

 

 

(approximately 1.1 to 2.1m)

P30 .

 

Captured

The user,s fingers are covering the lens.

→Hold the camera correctly without the fingers

images are

 

 

covering the lens.

 

 

 

blurred.

 

 

 

 

 

 

 

Distant scenes are captured in Close-Up

→Switch to Standard

mode (approximately

 

 

mode.

 

110 cm or longer) P31 .

 

 

 

 

 

 

 

The subjects are too close.

 

→Bring the subjects within the image capture range

 

 

 

(approximately 55 to 110 cm in Close-Up mode, or

 

 

 

approximately 110 cm or more in Standard mode)

Appendix Troubleshooting

89

90

Page 46
Image 46
Hitachi hdc-401ex manual Troubleshooting, Batteries/Power, Capturing Still Images/Videos