Hitachi hdc-401ex manual Others, P47, P32

Problem	Cause	Action
The computer	● Another driver or camera is interfering	→If USB Mass Storage Device is
doesn,t recognize	with the HDC-401EX driver operation.	accompanied by a yellow“ ! ”symbol,
the camera (no	Open Device Manager and check to	delete USB Mass Storage Device,
removable disk is	see if USB (Universal Serial Bus	disconnect the camera and then
displayed, etc.).	Controller) is found.	reconnect it.
	● The computer,s USB function	→If USB (Universal Serial Bus Controller) is
	is not enabled. Open Device	not displayed, it means the USB function is
	Manager and check to see if	disabled. Enable the USB function by
	USB (Universal Serial Bus	following the applicable instruction in the
	Controller) is found.	user manual for the computer.
		→If USB (Universal Serial Bus Controller) is
		accompanied by a yellow“ ! ”or a red“ ×,”it
		means the USB function is not operating.
		Set the USB function properly by following
		the corresponding instructions in the
		computer,s user manual.
The camera turns	● The USB cable is not properly	→Disconnect the cable from the
off during USB	connected.	computer and camera, and then firmly
connection.		reconnected P81 .
		→Connect the cable to other USB port.
	● The camera is connected to	→Connect the camera directly to the
	the computer via a USB hub.	computer without using a USB hub, etc.
	● Battery power is exhausted.	→Replace the batteries with new ones P17
A warning	● The camera was removed when	→Doing so may damage the internal
message was	it was still communicating with	data. Always confirm that the
displayed when	the computer.	camera is not communicating with
the camera was		the computer before removing the
removed.		camera.
	● The camera was removed in a manner	→Follow the operation under
	contrary to the removal operation.	Removing the Camera P85 .

〈Device Manager〉

To open Device Manager, right-click on My Computer, click Properties and then click Device Manager. Alternatively, open Control Panel, double-click System, click System Properties and then click Device Manager.

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Others

Problem	Cause	Action
The display is	● Language is set to Japanese.	→Switch Language to English
in Japanese.		P47 .
The LCD monitor	● These phenomena are caused	→It is not a malfunction.
temporarily shows black	by the properties of the liquid	The dots appear only on the
dots, or white, red, blue	crystal display.	LCD monitor and will not be
or green dots appear		recorded.
for a longer period.
The digital zoom	● The LCD monitor is set to the	→Press the display button
doesn,t work.	display off mode.	（【P】）to switch the LCD
		monitor display mode P15 .
	● The camera is in the Video	→Press the MODE button to switch to
	Capture mode.	the Still Image Capture mode P11 .
The camera cannot	● Malfunction of the internal	→Remove the batteries, wait for
be operated (the		a while and then reinstall the
	system, memory card, etc.
finder lamp doesn,t		batteries.
turn off, etc.)		→Remove the memory card from
		the camera and then reinstall
		it securely P23 .
		→Swap with another memory
		card and check to see if the
		problem no longer occurs.
		→Consult the store from which
		you purchased the camera.
	● Battery power is exhausted.	→Replace the batteries with new ones P17 .
Date Imprint was	● The background is white. Since	―
set but the date is	the date imprint uses white
not displayed.	text, it may not be visible.
	● The image was captured using	→Do not use the digital zoom
	the digital zoom.	P32 .
A red viewfinder	● The flash is charging to
lamp sometimes	maintain a stable flash level.	―
blinks.

Appendix Troubleshooting

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