Hitachi US7070447-001 manual Troubleshooting HiView, valid, SNMPC Issues

Draft Level—Hitachi Confidential

HiSpeed Switch Troubleshooting GUide

❒Select the VLAN prior to changing the VLAN color. Otherwise, a core dump will occur.

Troubleshooting HiView

❒In the FDDI MAC statistics menu, the values for Frame Received and Frame Copied are different than CLI.

❒When initially creating an ATM service from the CLI and modifying it from HiView, an error will error. It is recommended to create the ATM service from HiView.

❒The LEC Arp does not contain any valid entries.

❒One HiView License is allowed per device.

Troubleshooting Network Management software on the HiSpeed switch

SNMPC Issues

❒For the RMON groups to work properly, do the following:

1.Create table entries with [etherStatsStatus.x historyControlStatus.x alarmStatus.x eventStatus.x] equal to createRequest.

2.Fill out the table entries with relevant values.

3.Set the xxxStatus-field to valid.

Caution: Before changing any table entry values, set the stats-field ! to underCreation, change the values and set the xxxStatus to back to

valid.

❒ In order to read the private MIBs via the SNMPC MIB browser, modify the definitions in the NSGTC.MIB.

1. Open the NSGTC.MIB file with an ASCII text editor. The NSGTC.MIB is located in the \SNMPC\MIBFILES subdirectory.

2. Find the IMPORTS header located at the top of the MIB file. Use a double hypen (--) to comment out the fields starting from

“ hicamNsgConventions MODULE-IDENTITY” to

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