HiSpeed Fast Ethernet Switch
Troubleshooting Guide
Type of equipment, serial number, and software version number
A description of any commands entered and the resulting output
#&$$%
Your name, address, telephone, and fax number
Chapter Introduction
Table of Contents
HiSpeed Switch
Hardware Diagnostics
Fundamentals of Networking
Methods of Managing the Switch
Chapter Cabling
Chapter
Chapter
Troubleshooting at the MAC Layer
Chapter
Bridging Concepts
Chapter
Chapter Troubleshooting at the Network Layer
Basic ATM Concepts
FDDI Concepts
Chapter
Index
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List of Figures
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List of Tables
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Chapter Introduction Purpose of the Guide
Basic Troubleshooting Tips
How to Contact Tech Support
If using a browser, type in the following URLs to download the files
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Basic Product Features Supported
Chapter HiSpeed Switch What is the HiSpeed Switch?
Available Configurations
Base model configurations
HS140/150-100 Model
HS140/150-010 Model
HiSpeed switch expansion modules
Expansion Modules
Table 2-3. Uplink modules for the HS15-010 and HS150-100
UpLink Modules
Observing LEDs
Chapter Hardware Diagnostics
LEDs
Reset Button
LED status
Reset Button
LEDs on FX ports
RJ-45 LEDs
There is no link present on the port
Memory
HiSpeed Memory, Boot Prom, Flash Components
Factory Switch Settings
Boot Prom
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Ethernet port settings autonegotiation is ON Spanning Tree is enabled
These settings provide for switching in a single broadcast domain
HiSpeed Switch Troubleshooting Guide
Basic Connections
Chapter Cabling
Table 4-1. RJ-45 Connector pin assignments
10BASE-TX Ports
100BASE-FX Ports
10/100BASE-TX Ports
Console Port
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Cabling
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Doc Part Number, Version Number
Chapter Fundamentals of Networking
Layer 1 Physical Layer
Examples of Physical Layer devices are repeaters and hubs
Layer 2 Data Link Layer
Layer 4 Transport Layer
Examples of Layer 2 devices are bridges and switches
Examples of Layer 3 devices are routers
Layer 3 Network Layer
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Doc Part Number, Version Number
SNMP using HiView’s Graphical User Interface GUI
Chapter Methods of Managing the Switch
CLI Command Line Interface
Using the Console Port
Troubleshooting a Console Connection
Using a Telnet Session
Troubleshooting the Login Procedure
Troubleshooting a Telnet Session
Logging In
Windows 95/Windows NT
HiView Switch Management
UNIX
UNIX
HiView Tips
Windows 95/NT
valid
Troubleshooting HiView
Troubleshooting Network Management software on the HiSpeed switch
SNMPC Issues
EXAMPLE
MeterWare Issues
MIB Compiler
“ Reload Now”again
Doc Part Number, Version Number
Note Viewing Hitachi’s private MIBs requires further testing
Figure 6-2. Fig2. MIB Browser
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SNMPTalk Issues
Doc Part Number, Version Number
How Spanning Tree Works
Chapter Bridging Concepts Basic Bridging Concepts
Using Spanning Tree to eliminate ata looping
Figure 7-1. Using Spanning Tree
Troubleshooting Bridging Issues
To disable Spanning Tree on the switch, type
vbridge/show/fwt
CLI Commands
vbridge/config/bridge vlan#
vbridge/config/filter
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Chapter VLAN Concepts
VLANs provide some of the following benefits Reduced costs
Problem Cannot ping a users on a different VLAN
Troubleshooting VLANs
Useful CLI Commands
VLAN Tips
VLAN Entries
Chapter Troubleshooting at the MAC Layer Ethernet
Common Ethernet Errors
Physical Media Specifications
Ethernet Tips
Problem Network is experiencing a large number of packet losses
Troubleshooting Ethernet
CLI Commands
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Doc Part Number, Version Number
Chapter Troubleshooting at the Network Layer IP Internet Protocol
RIP Routing Information Protocol
Other IP-related Services
Route Cache Forwarding vs. IP Forwarding
Default Route
Static Routes vs. Dynamic Routes
Port Unreachable
Common ICMP Destination Unreachable Messages
Network Unreachable
Host Unreachable
Problem Performance is slow when routing across different networks
Troubleshooting IP
Problem Cannot establish a telnet session to the switch
CLI Commands
Figure 11-1. VPI/VCI
Chapter Basic ATM Concepts
LAN Emulation LANE
Permanent Virtual Circuits vs Switched Virtual Circuits
Broadcast and Unknown Server BUS
LAN Emulation Configuration Server
LAN Emulation Client LEC
LAN Emulation Server LES
Point-to-Point Bridging PTOP
Classical IP over ATM CIP
Figure 11-3. ATM CIP
HiSpeed switch
Trunking
HiSpeed switch
HiSpeed switch
ATM Troubleshooting Tips
Hitachi HiSpeed ATM Specifications
PORTSERV/CONFIG/create 34 vps
Troubleshooting LANE
ATM/CONFIG/CREATE/lec lec id
ATM/CONFIG/MODIFY port
Verify the following using /ATM/SHOW/connection
Troubleshooting CIP
ATM/SHOW cip
ATM/SHOW cip cip id /VLAN/SHOW/router
ATM/SHOW cip cip id /VLAN/SHOW/vlan
VLAN/SHOW/VLAN
ATM/SHOW/ptop ptop id /ATM/CONFIG/ENABLE/ptop ptop id
Troubleshooting PTOP
Page
ATM/SHOW/trunk trunk id /ATM/CONFIG/ENABLE/trunk trunk id
Troubleshooting Trunking
Verify the following using /ATM/SHOW/connection
Verify all ATM Trunk ports are in a ‘Forwarding’ state using
Displays all or a specified PTOP status
CLI Commands
ATM/SHOW trunk, trunk trunk# /ATM/SHOW/ARP CIP, LEC /ATM/CONFIG
Displays all active ATM circuits
Figure 12-1. HS150 on an FDDI network
Chapter FDDI Concepts
Figure 12-2. FDDI Uplink Module installed in an HS150
HiSpeed FDDI Uplink
Cable Connections
The HiSpeed switch can operate in any of the following bridging modes
FDDI Bridge Modes
Observing LEDs
Promiscuous Mode
FDDI Troubleshooting Tips
Filtering Mode
Forwarding Mode
Verify that physical port 34 is active using vvp
Troubleshooting FDDI
Problem Cannot ping another VLAN over FDDI
Problem I’m having a communication problem with Platelike over FDDI
Problem I cannot ping to some stations via FDDI
Problem Traffic through the FDDI port seems to slow and/or hang
CLI Commands
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C /*@
Symbols
Index
#/Numbers
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N ==!?
751,A
C1=5.2
#./8#2/1
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