Oki 5650 manual Display shows a communication error

The display shows a communication error.

A COMMUN. ERROR message indicates any of a number of problems.

•You may be trying to communicate with an incompatible fax machine (your fax machine can only communicate with ITU-T Group 3 fax machines).

•The remote machine may not be able to perform the function that you want, such as polling or confidential messages.

•The remote machine may be out of paper or experiencing a paper jam.

•Either your fax machine or the remote fax machine may need servicing. Try sending a fax to another location to check your machine.

•Bad telephone line conditions can cause communication errors. Try sending the fax again and check to make sure you are dialing the correct telephone number.

•If you have to dial a prefix number to get an outside line (your machine is connected to a PBX,

or

if you are dialing internationally, you may need to enter a pause (using the Pause One-Touch key) after the dial prefix or international dialing code to tell your machine to wait for a dial tone.

For information on entering pauses, refer to “Programming Speed Dial Number, One-Touch Faxing, Programming One-Touch Keys.”

For information on working with a PBX, refer to “Setting Basic Features, Connecting to a PBX.”

•If you have frequent problems communicating with a particular remote fax machine, try programming the number into one of your One-Touch keys and then changing the One-Touch Parameters for that One-Touch key.

Refer to “Programming Speed Dial Numbers, One-Touch Faxing.”

User’s Guide: English 211