Manuals / Oki / Computer Equipment / All in One Printer

Oki 5650 manual Problem Solving, Operation and Maintenance

Models: 5650

1 251

Download 251 pages 50.6 Kb

Page 196

Problem Solving

This section lists the most common problems you may encounter while using this machine.

Operation and Maintenance

•Use a dry cloth to clean the control panel and the main body of the unit.

•Aside from replacing the toner and image drum cartridge, do not disassemble or attempt to service this unit yourself. Refer to a qualified technician for service.

•Pull out the AC plug before trying to remove any objects that may have fallen into the machine.

•If the unit becomes physically damaged, disconnect the power cord immediately and arrange for its repair or disposal.

•When relocating your fax machine, always disconnect the telephone line before disconnecting the power cord, then reconnect the power cord first.

•This unit is not designed to be used in parallel with any other telephone devices.

188 OKIFAX 5650

Image 196

Oki 5650 manual Problem Solving, Operation and Maintenance

Contents

User’s Guide Mail Address Mailing AddressWeb Site Contents Setting Basic Features Getting to Know Your Fax MachineProgramming Speed Dial Numbers 123 Relay Faxing133 ReportsProblem Solving SpecificationsOptions and Consumables IndexHelpful Hints Delayed Transmission Saving MoneyControl Access to Your Machine Saving Time Dual AccessSpeed Dial Numbers Helpful Hints ProcedureSend a Fax and Save the Number Internet characters @ \ % l NO=5551212 the fax number you entered ID=Norwegian characters Æ Å Ø æ å ø G3 Commun Speed NO=LOCATION33.6k YES no Configuration Report Quick Message Confirmation ReportChecking Information During Transmissions ReferencesRecording Addresses and Passwords Priority TransmitIntroduction FeaturesOki Data Web Site User’s Guide English Installation Installation HintsWhere to Install Your Fax Machine Getting StartedUnpacking What You Should ReceiveSetting up the Machine Attaching the Document Stacker Removing the Protective SheetOkifax Installing the Toner Cartridge Okifax Emergency First Aid If toner is swallowedIf toner is inhaled If toner gets in the eyesLoading Paper Replace the paper tray. Push it forward until it locks Connecting the Telephone Line Any external telephone or answering machine Handset User’s Guide English Connecting Power 3CLOCK Adjustment Programming Required InformationFCC Telephone Consumer Protection Act Date and TimeFax Identification Sender IDTSI/CSI Call Back NumberTo Program Your Fax ID 1FUNC. Programming4SYSTEM Data PRG NO=TSI/CSI ID=SENDER IDNO=CALL Back no Getting to Know Your Fax Machine Component IdentificationPaper Indicator Power SwitchFront Panel Copy Stacker ExtensionControl Panel Includes Numeric Keypad Display PanelDocument Stacker Paper Path IconAC Power Inlet Locating the Serial NumberBack Cover Line JackInside the Unit Image Drum CartridgeToner Cartridge LED PrintheadControl Panel Keys and Indicators Tone key Unique keyAuto Dial key Hook/V. Request keyAuto Rec key Search keyTransmit Resolution/Yes ßkey Alarm indicatorRedial key Type of Original/No keyStart key 19 + Plus keySpace key Pause keyOne-Touch Speed Dial Keys Using the One-Touch KeysDialing Delayed TX key List of One-Touch Keys with DescriptionsSelecting Functions and Programming Print Operation key10/Printer Cleaning Relay Initiate TX keyPolling key Report Print keySignal Tones Sounds Your Fax Machine MakesOne Short Beep Three BeepsDual Access Using Your Fax with Your Computer General Information Connect to Your ComputerSetting Basic Features Control PanelControl Panel Keys and Indicators User’s Guide English Working with the Menu Menu Structure Function Options SettingsStructure User Function Settings Determining Your Current SettingsUser Function Settings List MCFSINGLE-LOCSender ID 10 T/F Timer Prog Setting Distinctive Ring Setup FAX Ring Call FAX Number NOWFunction no Distinctive RING, OFFOkifax Paper Size Settings when the MFP Option is installed Paper Size 1’st and/or 2ndUser Language Feeder MemoryNot Used ECM Function MEM Full Save Width Reduction Changing Your User Function Settings Current Dial Parameter Settings Dial Parameter SettingsDial Parameter Settings List PBX Line Changing Your Dial Parameter Settings 2DIAL ParameterChanging Your Service Function Settings Service Function SettingsService Function Settings List Function NO. Enter Changing the LanguageUser Language What is Answering Mode? Answering ModeChanging the Answering Mode Auto Receive Mode FAX Answering Mode OptionsManual Receive Mode TEL Telephone/Fax Automatic Switch Mode T/F Using Your Fax with an Answering Machine TADFax Forwarding Mode FWD Memory Reception Mode MEMPC Mode PC Incoming Call Parameters Connecting to a PBX Programming an Access Number Dial Prefix Deleting a Programmed Access Number Dial Prefix Preparing Documents for Faxing Basic Faxing OperationsGuidelines Document Size Multiple Page Documents Loading Documents User’s Guide English To dial using a One-Touch key To dial using an Auto Dial numberTo dial using the numeric keypad To dial using an external telephoneCOMMUN. Error DialingCalling SENDING/XX.XSearch Key Dialing Real-Time Dialing Enter 1’ST CharRedialing Confirming Results Stopping a TransmissionShortcut Fax Number Programming Internet characters @ \ % l Receiving Faxes Receiving Faxes ManuallyReceiving Faxes in Memory MSG. in MemoryPrint Messages in Memory Print Memory MSG?Canceling Messages Stored in Memory CANCEL?No Paper Reception MSG. in MEMORY, Replace PaperClosed Network Option Rejecting Junk Unsolicited Fax Messages08CLOSED Network nnn Power Outage Report Power Failures and MemoryInformation that is Lost Using Voice Request Initiating a Voice Request Answering a Voice Request Lift HANDSET, Press Voice RequestProgramming Speed Dial Numbers One-Touch Speed Dials Or 3-Digit Speed Dials Group FaxingOne-Touch Faxing Programming One-Touch KeysNO=FAX NO., ID=LOCATION ID NO=OR Location Dialing with One-Touch Keys List of One-Touch Keys Selecting Functions and ProgrammingPrint Operation Confidential TX key Counter Display key Using a Chain Dial Number Chain DialingCreating a Chain Dial Number Press OT/AD/SRCH KEYAuto Dial Faxing Programming Auto Dial NumbersLocation Programming NO=FAX no ID=LOCATION IDAuto Dial no Quantity and Resolution CopyingMaking Copies Using the Manual Paper Feeder User’s Guide English Sending a Fax to Multiple Locations Group vs. BroadcastGroup Fax Broadcast FaxGroup Faxing What is a Group Fax?Example of a Group Programming Groups Number of your current group Select LOC.SAdd a Location Number to a Group #09 Select LOC.S YES STR/LOC. ExitOne-Touch location Auto Dial locationDelete a Location Number from a Group Select LOC Delete a Group Okstart ClearSending to a Group Finding a GroupPhone Directory Report What is a Broadcast Fax? BroadcastingPerforming a Broadcast Operation Dial Entry is OK? Dial Start CheckPlease SET Documents Print Entry REPORT? CheckYES no Relay Faxing What is Relay Faxing?Example of Relay Faxing Requirements for Relay Faxing Relay Initiating Station Relay Password Relay Key Station Hub Relay Group NumbersUser’s Guide English Programming the Relay Report Number Internet characters @ \ % l Relay Broadcast Report Relay Report NumberRelay Password Initiating a Relay BroadcastFirst Time Use Subsequent Use after the first timeRemote List no Select LocationAdvanced Operations Send a Fax at a Later Date and Time Delayed Fax Sending a Delayed Fax from the Document Feeder Features and LimitationsSending a Delayed Fax from Memory Delayed TX today’s date Send a Delayed Fax from the FeederPRG. Start Date PRG. Time Delayed TX TimeSelect Locations Sending a Delayed Fax from Memory PRG. Start TimeBROADCAST/MEMORY TX Canceling a Delayed Transmission Communication CancelConfidential Faxes Creating a Personal Confidential Mailbox Personal Confidential MailboxesFUNC. Programming Personal BOX no 5PERSONAL BOX PRGPersonal BOX Close PRG. Password Changing Your PasswordPersonal BOX Conf Press the No key. The display shows Closing Deleting a Mailbox Delete Personal BOXSending Confidential Faxes Receiving Confidential Faxes Knowing You’ve Received a Confidential Fax Confidential Reception ReportPrinting Confidential Messages Deleting Confidential Messages Okifax Memory Polling Explanation of Polling Transmission TypesBulletin Polling Memory Polling Bulletin PollPolled Cancel Memory PollingMSG Confirmation Printing Bulletin Polling Same 16 mailboxesCreate a Bulletin Polling Mailbox Person AL BOX noLoad a Document for Bulletin Polling Bulletin MSG. in MEMPrint Bulletin Polling Documents in Memory Print Personal BOX?Delete Bulletin Polling Documents in Memory NO.=MAIL BOX no Polling RX, Select LocationPrint Polled Faxes in Memory Delete Polled Faxes in Memory Personal BOX PollPriority Transmit What is it?Example of Priority Transmit Set the unit to Fax Forwarding mode Call Forwarding6FORWARDING NO. PRG Programming the Forwarding NumberNO=FORWARDING no Working with Dual Access What You Can Do While Sending a FaxUser’s Guide English Reports Understanding ReportsTypes of Reports Printing Reports Printing a Message Confirmation ReportUsing One Touch Key 6/Report Print Active Memory Files Report What information does it provide?How to Print How to Interpret 1ACTIVITY ReportWhat is it? What information does it provide? Activity ReportHow to Print Broadcast Confirmation Report MCF Broadcast Entry Report Confidential Reception Report Configuration Report Message Confirmation Report MCF Is for MCFSINGLE-LOC Automatic PrintingIs for MCFMULTI-LOC On Demand Printing Manual Phone Directory Power Outage Report Relay Broadcast Report Codes Used in Reports Service CodesCommunication Codes Result Codes CoverProblem Solving Operation and MaintenanceClearing a Document Jam Clearing a Paper Jam Procedure Okifax Printing a Cleaning Toner Cartridge Issues Replacing the Toner CartridgeUser’s Guide English Okifax Image Drum Cartridge Issues Handling the Toner CartridgeHandling the Image Drum Change Drum Soon Message User’s Guide English Okifax User’s Guide English Resetting the Drum Counter Normal Display Display Panel Messages0213 nnn Error Messages Error Paper JAMPaper MIS-FEED No PaperPlease Confirm Printer Alarm 4 FAX Printer AlarmReplace Toner Cart Reading the Print Counters Problem Checklist Nothing happens when you press the control panel keysDisplay is blank You sent a fax but it was received completely blankYour documents jam in the scanner Your fax machine won’t dialImage received on your fax machine was very poor You keep getting reports you do not wantDisplay shows a communication error Your fax machine does not answer the phone or receive faxes Your fax machine will not poll a remote fax machine Your received faxes sometimes look distorted Echo PROTECTION, OFF Procedure23ONE-TOUCH Param Firmware Serial Number of Your Fax Machine Identifying Your Current Firmware VersionHow to Obtain Options and ConsumablesPart Numbers Descriptions Second Paper TrayHandset Unimessage Pro Standalone VersionMemory Expansion Specifications DialingOne-Touch Auto Dials GroupsGeneral MemoryScanning ConsumablesPaper Handling PhysicalElectrical Environmental Symbols IndexUser’s Guide English Okifax User’s Guide English TX Prepactivated FWD Mode Okifax JISB5 MEM./FEEDER SW User’s Guide English Photo User’s Guide English Okifax User’s Guide English Okifax STD Timer Prog TSI / CSI